150
65
False
Insights Blog

Insights Blog

Calculating the Return on Investment of Great Service to Patients and Employees

Posted May 16, 2012

ROI is a business practice that can help you be a more successful leader. Measuring and calculating ROI is the first step. Communicating in terms of ROI will enable you to take your leadership skills to a new level.

Read More


The First Performance Period Is Over. What Now?

Posted April 27, 2012

--

Download the slides for The First Performance Period Is Over. What Now?

Read More


Overcoming Resistance to Change

Posted April 26, 2012

We live and work in an ever-changing, fast-paced environment – both externally and internally. In order to make and sustain the improvements necessary to provide the best possible patient care, we often need to adopt new technologies, tools and processes that require us, and our staff, to change the way we do things.

Read More


If It Really Is a "Soft Skill," Then Why Is It So Hard?

Posted April 11, 2012

The words we use matter because they determine our actions. Only when an organization's leaders understand that what they call soft skills are actually hard skills will they approach them with the needed focus. And only then will they get the results it takes to thrive in today's challenging environment.

Read More


ED-Hospitalist Care: The High-Impact Handover...and How to Do It Right

Posted April 04, 2012

Handovers are critical in healthcare. The smoothness and efficiency with which one care provider or department transitions a patient to the next care provider or department can make or break the entire patient experience.

Read More


The Knowing-Doing Gap in Healthcare

Posted March 28, 2012

We at Studer Group find that the gap between knowing what we need to do and actually doing it is almost always a foundational issue.

Read More


Senior Leader Rounding with Quint Studer

Posted March 08, 2012

Senior leader rounding is one of the most powerful tactics we see in our work with organizations across the country. It re-engages and reassures staff members. It helps people "connect the dots" on why we make the decisions we make. It lets us reward and recognize departments and individuals who are getting it right. It helps us with physician integration.

Read More


How Effective Is Your Senior Leader Rounding?

Posted March 07, 2012

Senior leader rounding is one of the most powerful tactics we see in our work with organizations across the country. It re-engages and reassures staff members. It helps people "connect the dots" on why we make the decisions we make. It lets us reward and recognize departments and individuals who are getting it right. It helps us with physician integration.

Read More


The Power of Our Words

Posted February 15, 2012

What we say and the words we choose, has a tremendous impact on our patients. The right words can calm, comfort and reassure. The wrong words can produce anxiety and create confusion in a situation that is likely already stressful.

Read More


Being Comfortable with Being Uncomfortable

Posted February 08, 2012

It's not fun being uncomfortable. Sometimes it's, well...uncomfortable. But what you cannot deny is that, in life, there is no progress, success, or achievement without some level of discomfort.

Read More


Displaying results 201-210 (of 236)
 |<  <  15 - 16 - 17 - 18 - 19 - 20 - 21 - 22 - 23 - 24  >  >| 
Print Page