150
Insights Blog

Insights Blog

COACHING MINUTE: Get Ahead of the Curve with Change Management Teams

Posted May 15, 2018

Changes that can be anticipated offer both a leadership and management opportunity. By getting ahead of projected transformations, leaders can assemble a team to strategically manage it in a measured and customized fashion.

Read More


COACHING MINUTE: Diagnosing Your Current Care Transitions Process

Posted May 15, 2018

Effective care transitions have been shown to reduce medical errors and readmission rates in key patient populations. In this article, care transitions expert, Diana Topjian, suggests three questions to help diagnose your current process.

Read More


COACHING MINUTE: 3 Tips to Prepare for ED-PECs

Posted April 02, 2018

While we don’t have an official date that ED-PECs (Emergency Department Patient Experiences with Care) will go live, the time to prepare is now.

Read More


COACHING MINUTE: Improvement Systems Require Effective Leadership

Posted March 20, 2018

If your Lean improvement system is not delivering the results you had hoped for, look at the leadership system in your organization. If that piece is lacking or even nonexistent, you may have found your answer.

Read More


COACHING MINUTE: Two-Step Communication Plan to Immediately Re-recruit New Employees

Posted February 07, 2018

Does high turnover or low engagement keep you up at night? In healthcare, and especially for those of us in rural healthcare, recruitment and retention are vital to the success of our organizations. Once we’ve gone through the lengthy and deliberate process of recruiting and selecting the right employees, how do we ensure that we retain them?

Read More


COACHING MINUTE: Are You a Highly Reliable Leader?

Posted January 29, 2018

Is there a difference between a “hardwired” and a ”highly reliable” leader? If high reliability means zero defects, then are we highly reliable when we allow ourselves that cushion to complete most (but not all) of our staff rounding (or any other expected behavior)?

Read More


COACHING MINUTE: Low-Cost, Effective Reward and Recognition

Posted December 18, 2017

In the end, sending thank-you notes to team members' homes is an effective, low-cost method for ensuring retention and boosting engagement.

Read More


COACHING MINUTE: Engaging Leaders in Goal-Setting

Posted December 11, 2017

As organizations mature in goal setting, they struggle with keeping leaders engaged with writing effective goals. Recently, the Leadership Development Team of Appalachian Regional Healthcare System (ARHS) in Boone, NC, made goal-setting engaging, effective and fun during their quarterly training.

Read More


COACHING MINUTE: How to Improve as a Leader Without Losing Face with Your Team

Posted November 10, 2017

Let's face it. We're all human. Every leader has made mistakes - even the most engaging and inspiring ones. For good leaders who want to be great, the important thing is to never stop learning and improving.

Read More


COACHING MINUTE: 3 Questions that Measure Organizational Alignment

Posted November 03, 2017

Before diving into any new initiative, it is important to ensure your employees and leaders are aligned in their perceptions of what the organization does and doesn’t do well. This means before treating, you should begin with a thorough diagnosis.

Read More


Displaying results 1-10 (of 20)
 |<  < 1 - 2  >  >| 
Print Page