Insights Blog

Insights Blog

The Joint Commission and Studer Group: Partners in Cultural Transformation

Posted September 01, 2017

Inspiring organizations to be highly reliable and commit to zero harm is the goal of The Joint Commission - but their customers did not always see it that way. Recognizing their reputation could be a barrier to their mission, The Joint Commission changed its approach so customers would be open to their feedback, education and best practices.

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12 Takeaways from the Toronto Healthcare Leadership and Improvement Conference 2017

Posted June 16, 2017

This year marks Studer Group Canada’s 10th anniversary. We’ve grown rapidly – from working with a small group of healthcare organizations in 2007 to supporting a diverse network of more than 20 leading organizations today. Our partners range from small rural hospitals to large community and regional health centers [centres] to major academic health science centers. 

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Turning the Tables on High Turnover with Peer Interviewing

Posted May 22, 2017

St. David’s Georgetown had a problem with high turnover for new employees. By implementing and hardwiring Studer Group’s peer interviewing practice, they reduced their turnover rates from more than 20 percent to less than 10 percent.

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4 Areas of Focus to Accelerate Results Across Systems

Posted February 24, 2017

Studer Group helps large healthcare systems to get results by focusing on 4 proven organizational strategies.

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Merger Success and Culture: Lessons Learned from Healthcare Leaders

Posted February 21, 2017

Healthcare leaders joined Studer Group for a round table event discussing how to make mergers succeed. These are their thoughts.

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Five Tips to Jumpstart Your MACRA Strategy

Posted February 03, 2017

Studer Group Medical Group experts outline five ways organizations can successfully begin optimizing for MACRA.

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Engagement Ideas and Insights from Leading Healthcare Organizations

Posted January 10, 2017

This second installment of our 7-part series on What's Right in Health Care® 2016 includes a list of high-performing healthcare organizations featured at the conference that are using engagement strategies and tactics to drive performance improvement. Part 1 provided a conference overview  and Part 3 will look at the challenging and rapidly emerging area of high reliability in healthcare .

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Patient-Centered Care: Connecting to the “Why” of Healthcare

Posted October 13, 2016

Learn what leaders from three Canadian healthcare organizations are doing to provide the best patient care - the starting point for organizational improvement.

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Rethinking Emergency Department Results: Are You Treating Before Diagnosing?

Posted June 17, 2016

Do your goals for your emergency department seem unattainable? Are you frustrated by inefficient processes? Are you concerned about keeping staff and physicians engaged? The problem may be that you aren’t addressing the right problems. Use this 4-step diagnostic approach to improve ED results and measure financial return on those improvements.

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The Patient Experience: Does this Really Matter?

Posted May 19, 2016

Patient perception. CG CAHPS/HCAHPS. Voice of the consumer. Patient-centeredness. Communication skills. This short list includes just a few of the terms and tactics around patient experience. These previously uncommon phrases are now forefront in our healthcare playbook of goals and strategies.

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