Insights Blog

Insights Blog

Rx for Healthcare Woes – Build Engagement or Combat Burnout? Yes!

Posted January 28, 2016

I realize that an either-or question is not usually answered with a ‘yes’. But, my point is that there is a problem in the way that this question is framed. And that is imminently understandable, as many proponents of healthcare improvement strategies often fall into one or the other frame of reference. CEOs and many business consultants are oriented from the leadership paradigm, and naturally look to enhance engagement with their physicians and nurses. This is an imperative in making healthcare delivery more functional.

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Leadership Development: 4 Characteristics of Effective Training (Part 2 of 2)

Posted January 26, 2016

John D. Rockefeller, Jr. once said, “The secret of success is to do the common things uncommonly well.” In other words, master the basics.

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The Real Cost of Emergency Department Physician Turnover

Posted January 25, 2016

According to a May 2015 poll released by the American College of Emergency Physicians, three-quarters of the more than 2,000 physicians surveyed reported higher emergency visits from the previous year1. In an already fast-paced and at times, stressful environment, this increase in patient volume can contribute to physician stressors. Time constraints, longer practicing hours, reduced work/life blend, can all lead to decreased physician engagement, satisfaction, burnout and turnover.

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Better Together: Framework and Engine (Part Two)

Posted January 25, 2016

In a previous insight, we explored the first part of a two-tiered Studer Group solution to help organizations transform into a culture that achieves and sustains results with the Evidence-Based LeadershipSM (EBL) framework. In this second installment, we will explore (Tier 2) the Driving Performance Model as the engine that powers effective execution of framework components and how to deploy it.

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Leadership Development: It’s a Practice Not a Goal (Part 1 of 2)

Posted January 20, 2016

Jim is a very good nurse. He has shown his skills over and over, and now he has the opportunity to be the nurse manager. The decision is made on a Friday. He starts Monday. What is his preparation to be the nurse manager? The weekend to think about it. Haley is newer to her role as a leader (about 2 years), but Scott, the CFO, thinks she has the potential to be a VP one day. How does he prepare her for the next level? What gaps are there in her leadership that need to be filled?

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Better Together: Framework and Engine (Part One)

Posted January 19, 2016

Whether inspired by the personal passion of caring for patients, or the increasing transparency in quality and patient experience metrics, healthcare professionals feel an unprecedented urgency to improve how their organizations deliver care.

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Q&A: How to Navigate Challenges in Rural Healthcare

By Jenny Fischer, JD, BSN, RN

Posted January 06, 2016

What is the most important issue facing rural hospitals right now? The statistics about the crisis in rural healthcare are by now well known, but no less troubling. Rural hospitals are closing at a faster rate than any time in the past, and close to 300 of these hospitals are on the brink of closure. The National Rural Healthcare Association estimates that these closures would result in the loss of 36,000 rural health care jobs and 50,000 rural community jobs, causing a $10.6 billion loss to the gross domestic product.1 Rural hospitals are disproportionately disadvantaged by many of the ongoing cuts to Medicare, including cuts to Medicare’s bad-debt program and disproportionate-share hospital payments. Sequestration hit rural areas with older populations especially hard. Federal legislation introduced in both chambers of Congress to alleviate some of these pressures on rural hospitals have received little attention and most likely have little chance of passage.2

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Effective Care Transitions from EMS to the Emergency Department

By Bob Murphy, RN, JD

Posted December 10, 2015

Effective care transitions from Emergency Medical Services (EMS) to the Emergency Department (ED) is critical to providing safe and quality patient care. Both EMS and the ED team must develop the necessary skills to efficiently handover patients to provide appropriate care and has the potential to save lives and improve patient eligibility for time-sensitive therapies such as stroke or acute myocardial infarction care.

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The Effect and Impact Scribes Can Have on Patient Experience

Posted October 30, 2015

The use of scribes is becoming increasingly prevalent in today’s healthcare environment as organizations look for ways to improve the efficiency and productivity of practicing physicians. Traditionally, the role of the scribe is to assist with documentation, allowing the physician to focus his or her time on delivering billable services and ensuring that that the medical record supports the appropriate level of billing. Today- due in part to the adoption of electronic health records (EHRs) - the role of the scribe has evolved and there is increased awareness around the impact that scribes can have on patient experience. 

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Developing and Empowering Front Line Leaders

Posted October 15, 2015

Solid leadership creates results that last. However, many healthcare professionals are moved into leadership roles without the skills needed to succeed. Studer Group has long coached organizations to develop and train leaders through regularly scheduled, two‐day leadership training sessions, known as Leadership Development Institutes (LDIs). The purpose of these training events is to develop new, current and future leaders in the organization. 

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