Posted August 10, 2017
One of the most effective ways to engage nurses is to consistently round on them. By standardizing this behavior, you build strong relationships with your nurses in a way that no other practice can replicate. But to really make this tactic effective, it is important to hardwire four primary behaviors.
Posted August 09, 2017
The bottom line – when we proactively address patient anxiety related to duration in the ED, we have fewer angry patients and more patients who are better able to focus on following our instructions and healing. And this, of course, leads to better outcomes.
Posted August 08, 2017
It is vitally important that we listen to our patients. Not only does it decrease anxiety, but it also increases compliance and improves clinical outcomes.
Posted August 03, 2017
State and Federal funding cuts can mean the difference in Community Health Centers staying open or closing their doors for good. Learn the five steps CHCs can take to create a solid foundation and overcome funding challenges to achieve sustainable quality outcomes and exceptional patient experiences.
Posted August 01, 2017
Improving processes and making work environments more efficient for physicians to practice can be a key driver of physician engagement. Should you consider leveraging medical scribes for process improvement in your medical practice? Let’s explore the pros and cons of hiring a medical scribe.
Posted July 27, 2017
Are you feeling overwhelmed yet? Get tips for proactively communicating with patients about test results to create efficiencies in your everyday work.
Posted July 18, 2017
Stop singling out “millennials” if you want to truly engage your employees. Learn what you can do engage every demographic within your workforce.
Posted July 14, 2017
Patient’s perspective of their care begins well before their first interaction with a physician. Every moment from scheduling to post-visit follow-up can make an impact. That’s why it’s critical to have a care team dedicated to providing quality care. The key to success is an engaged medical practice staff.
Posted July 13, 2017
Get 10 tips for better time management.
Posted July 06, 2017
When leaders aren’t getting results, they often deviate from strategic plans and shift organizational focus to the flavor of the month. But it is important to first consider any opportunities to improve already-implemented practices.