Posted January 29, 2018
Is there a difference between a “hardwired” and a ”highly reliable” leader? If high reliability means zero defects, then are we highly reliable when we allow ourselves that cushion to complete most (but not all) of our staff rounding (or any other expected behavior)?
Posted December 11, 2017
As organizations mature in goal setting, they struggle with keeping leaders engaged with writing effective goals. Recently, the Leadership Development Team of Appalachian Regional Healthcare System (ARHS) in Boone, NC, made goal-setting engaging, effective and fun during their quarterly training.
Posted November 10, 2017
Let's face it. We're all human. Every leader has made mistakes - even the most engaging and inspiring ones. For good leaders who want to be great, the important thing is to never stop learning and improving.
Posted November 03, 2017
Before diving into any new initiative, it is important to ensure your employees and leaders are aligned in their perceptions of what the organization does and doesn’t do well. This means before treating, you should begin with a thorough diagnosis.
Posted October 30, 2017
The healthcare industry is constantly changing, and to respond effectively, organizations must innovate. Debbie Landers, Studer Group's senior leader for innovation, suggests two tips to help leaders struggling to make this important competency stick.
Posted October 02, 2017
Many organizations struggle to see improvement year after year but there is one thing leaders can do to make a change - put some skin in the game. Organizations achieve the most sustainable results when evaluations are 100 percent based on leader outcomes.
Posted September 22, 2017
Altru Health System in Grand Forks, North Dakota, has created an entire program around healing therapies. Central to the program is the belief that rest and relaxation are an integral part of the healing process. And while the variety of services they provide range from music therapy to pet therapy to healing touch – perhaps none is more visible than their spa treatment program.
Posted September 15, 2017
Take a moment to think about which colleagues you would choose to be on your personal board of directors.
Posted September 08, 2017
Davy Crockett, Studer Group coach leader, outlines his top ten tips for new nurse leaders.
Posted August 03, 2017
State and Federal funding cuts can mean the difference in Community Health Centers staying open or closing their doors for good. Learn the five steps CHCs can take to create a solid foundation and overcome funding challenges to achieve sustainable quality outcomes and exceptional patient experiences.