Posted July 09, 2019
Studer Group Canada had the honor of presenting Barb Collins, CEO and President of Humber River Hospital (HRH), with the Excellence in Patient Experience Award from the Canadian College of Health Leaders (CCHL).
Posted April 29, 2019
Emerging research highlights how compassionate patient care can reduce stress and burnout for healthcare employees and improve health outcomes for patients.
Posted November 06, 2018
Watch this short video to hear from healthcare leaders as they explain how value is currently defined and how they see it evolving as consumerism grows.
Posted October 25, 2018
At Mary Greeley Medical Center in Ames, Iowa, CEO Brian Dieter has implemented employee focus groups. The goal: dive deeper into dissatisfiers identified by the employee engagement survey to get actionable insights to drive improvement.
Posted October 22, 2018
With a market shift in healthcare delivery to outpatient and post-acute settings, more and more, leaders are dealing with a geographically dispersed or virtual workforce. Get practical tips for developing and engaging employees in remote or satellite locations.
Posted October 15, 2018
Cultural competence in healthcare is at the core of connecting to patients. When care providers acknowledge and respect a patient’s culture, it opens access to safe, quality care for the entire community.
Posted October 10, 2018
Post-acute care organizations are challenged with high employee turnover and tight staffing, all while expected to deliver quality patient care. It may sound like a contradiction but increasing staff interactions through hourly rounds can help employees proactively meet patient needs - and save time.
Posted October 04, 2018
As leaders, none of us are perfect. In this Coaching Minute, Chad Wolbers describes three common leadership pitfalls and how to overcome them.
Posted September 26, 2018
Studer Group president Debbie Ritchie has long been a proponent of building a strong culture. As the rate of change in healthcare continues to increase, having an agile workforce is more critical than ever. We sat down with Debbie to ask her for her advice on building a change-ready culture.
Posted September 21, 2018
To fundamentally transform their organizations, healthcare leaders must disrupt traditional thinking and take intelligent risks. In this insight, healthcare expert Craig Deao explains how organizations can transform in an era of unprecedented change.