Insights Blog

Insights Blog

12 Takeaways from the Toronto Healthcare Leadership and Improvement Conference 2017

Posted June 16, 2017

This year marks Studer Group Canada’s 10th anniversary. We’ve grown rapidly – from working with a small group of healthcare organizations in 2007 to supporting a diverse network of more than 20 leading organizations today. Our partners range from small rural hospitals to large community and regional health centers [centres] to major academic health science centers. 

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Five Tips to Jumpstart Your MACRA Strategy

Posted February 03, 2017

Studer Group Medical Group experts outline five ways organizations can successfully begin optimizing for MACRA.

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Patient-Centered Care: Connecting to the “Why” of Healthcare

Posted October 13, 2016

Learn what leaders from three Canadian healthcare organizations are doing to provide the best patient care - the starting point for organizational improvement.

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Comfort and Pain: Perspectives in the Era of the Opioid Epidemic

Posted August 22, 2016

Gain perspective from practicing physicians on how to address patient comfort and pain levels while mitigating opioid issues. 

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Empathy and the Impact on Clinical Outcomes

Posted December 04, 2014

When we talk about empathy, we are referring to the capacity to understand another person’s experience from within that person’s frame of reference. Sigmund Freud commented that “Empathy does not involve identifying with the other person per se, but with what that person is experiencing”. In other words, it is about recognizing and validating a patient’s anxiety, fear, pain, worries and situation. Our patients need to know that we are seeing, listening and relating to them.

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AIDET® in the Medical Practice: More Important than Ever

Posted November 17, 2014

Studer Group’s Five Fundamentals of Communication is AIDET®, an acronym that stands for Acknowledge, Introduce, Duration, Explanation and Thank You. Those who utilize AIDET consistently find it to be a tremendously valuable tool for organizing patient communication and providing patients with the information and caring relationship that they want and need.  

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