Insights Blog

Insights Blog

6 Tips for Increasing Physician Attendance and Engagement at Meetings

Posted August 10, 2017

Many organizations struggle with low provider turnout at meetings. We suggest 6 tips for improving physician attendance and engagement.

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How Do I Answer That? A Guide to Answering Tough Questions

Posted May 30, 2017

Answering tough questions from your team is a fundamental skill for all leaders. Learn four steps to guide your responses so you are communicating effectively.

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No Meeting Zone: Benefits and Challenges

Posted April 25, 2017

The purpose of designating “meeting free zones” on your schedule is not to tackle your everyday to-do list; use that sacred time for meaningful, outcomes-focused conversations and actions.

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It’s About the Conversation: Using the INVEST Framework to Connect and Provide Feedback

Posted September 28, 2015

In an era of big data, high performance expectations, and growing trends in pay-for-value, some organizations may struggle with what to do with this surplus of information. What’s more, they must identify how best to present the data in a meaningful, transparent and receptive way such that the feedback drives performance and creates behavioral and practice alignment. Research and our experience in coaching hundreds of healthcare organizations reveals that organizations and individuals who are aligned on goals and receive regular performance feedback tend to outperform those that lack feedback.

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Are your Action Plans Getting you the Desired Results?

Posted May 07, 2014

Aligning action plans with desired results requires us to have the right action plans in place. This involves a review of results to date, looking at trend lines (quantitative data) and validating current data through continued dialogue with all stakeholders (qualitative data). It also requires having accountability processes in place to identify priorities at least every 90 days, identifying who is responsible for creating and executing those actions to impact the outcomes, and monthly follow-up to assure compliance and movement in the right direction.

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Executing Effective Performance Appraisals

Posted March 18, 2014

One of the questions I'm frequently asked as I travel the country coaching healthcare organizations is how to be more effective in approaching annual performance appraisals. At Studer Group, we suggest communicating the "why" first and connect it back to the values of the organization. In other words, why are we having this performance conversation?

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How Cascading Information Creates Consistency

Posted April 21, 2013

At Studer Group, we do extensive research with America's top healthcare organizations to harvest best practices, identify opportunities for improvement and provide the tools and tactics that organizations implement to drive clinical outcomes. One of our assessments, the Straight A Leadership Assessment, asks leaders a series of questions to create better alignment and accountability. The cumulative results of these assessments show one area that is consistently listed as an opportunity for improvement: communication. In fact, it was mentioned so frequently that it prompted this Outcome Driven Communication Series.

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Running Effective Employee Forums and Town Hall Meetings

Posted October 24, 2012

In this sixth and final insight in the Outcomes Driven Communication Series, we will focus on running effective employee forums and town hall meetings. Throughout this series, we've highlighted several different topics that have a common theme - creating alignment and consistency through communication. The goal was to provide best practices that we at Studer Group have seen in practice in organizations across the nation. Each topic addresses new or improved ways that leaders can achieve outcomes through streamlined communications and can ultimately lead to a more profitable organization.

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Running Effective Department Meetings

Posted August 15, 2012

We spend a lot of time in meetings. In fact, our research has found that some of us spend as much as 50% of our time just attending meetings. While they are a great way to keep teams connected, wouldn't it be great if we could structure these meetings to be more efficient and effective and ultimately, give us more time back in the day?

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Effective Meetings: Two Powerful Communication Tips to Try Right Now

Posted March 02, 2011

What separates high performing individuals and groups from lower performing ones? Often there’s a simple answer: communication.

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