Posted: October 18, 2016
Discover a proven framework to build sustainable cultures while consistently delivering a great patient experience with the highest-quality outcomes and improving alignment and accountability.
Posted: April 25, 2016
Vikki Choate, RN, MSN, CPHQ
Employee Engagement ,
As a coach and speaker with Studer Group, I spend the majority of my time in the field working side-by-side with healthcare leaders each day. As we work together to implement new processes or tactics, I sometimes hear concerns about adding “one more thing” onto an already packed work day. The concern isn’t shared because they don’t see the value or understand the importance, it’s because they simply don’t know where they will find the time! Rounding is one such example.
Posted: June 23, 2015
Rounding for Outcomes is a foundational tactic that Studer Group coaches have been implementing and hardwiring in healthcare organizations for more than a decade. It has proven to be the most effective way to collect vital information, reward and recognize behavior, build relationships, and validate key behaviors for safety. Rounding is at the very heart of developing high employee engagement which in turn, drives better results.