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UPMC Focuses on Culture to Accelerate Growth

UPMC recognized that in order to drive organizational success in the future they could not focus solely on operational improvements; they had to transform their culture. As a result, they embarked on a systemwide initiative to increase employee engagement and retention and improve the experience for their consumers.

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Generate Engagment with Gamification Generate Engagment with Gamification Leverage gamification technology to engage complex patient populations and burnt out staff
Book onsite training for your healthcare team. Inspire Your Teams to Think and Act Differently Book now for Nurses’ Week and Hospital Week.

Insights Blog

Engaging Patients with Culturally Competent Care

Cultural competence in healthcare is at the core of connecting to patients. When care providers acknowledge and respect a patient’s culture, it opens access to safe, quality care for the entire community.

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Employee Engagement Focus Group Delivers Actionable Insights to Drive Improvement

At Mary Greeley Medical Center in Ames, Iowa, CEO Brian Dieter has implemented employee focus groups. The goal: dive deeper into dissatisfiers identified by the employee engagement survey to get actionable insights to drive improvement.

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