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UPMC Focuses on Culture to Accelerate Growth

Seeking to increase employee engagement and retention, as well as improve the experience for its consumers, University of Pittsburgh Medical Center worked with Huron to create a foundation that would enable cultural transformation.

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COVID-Resources Resources for Leading Through Crisis Tips, guidelines and inspiration for how leaders can continue to help their teams during this time and beyond.
Book onsite training for your healthcare team. Enhance Your Skills With Online Learning Earn CE credits while acquiring new skills or enriching existing ones from the comfort and safety your home.

Insights Blog

Engaging Patients with Culturally Competent Care

Cultural competence in healthcare is at the core of connecting to patients. When care providers acknowledge and respect a patient’s culture, it opens access to safe, quality care for the entire community.

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Employee Engagement Focus Group Delivers Actionable Insights to Drive Improvement

At Mary Greeley Medical Center in Ames, Iowa, CEO Brian Dieter has implemented employee focus groups. The goal: dive deeper into dissatisfiers identified by the employee engagement survey to get actionable insights to drive improvement.

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