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Insights Blog

Insights Blog

COACHING MINUTE: 3 Ways to Overcome Common Leadership Pitfalls

Posted October 04, 2018

As leaders, none of us are perfect. In this Coaching Minute, Chad Wolbers describes three common leadership pitfalls and how to overcome them.

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Building an Agile, Change-Ready Culture: Q&A with Studer Group President Debbie Ritchie

Posted September 26, 2018

Studer Group president Debbie Ritchie has long been a proponent of building a strong culture. As the rate of change in healthcare continues to increase, having an agile workforce is more critical than ever. We sat down with Debbie to ask her for her advice on building a change-ready culture.

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Healthcare Leaders: Are you a Change Agent?

Posted September 17, 2018

In my travels to different healthcare organizations over the years, I have been continually struck by one common theme. In healthcare today, there is a clear line in the sand between those that are ready, willing and even energized to change and those that are resistant to anything new or different.

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COACHING MINUTE: Minimize the Effects of Compassion Fatigue

Posted September 05, 2018

Healthcare is a fast-paced, ever-changing profession. There is always a new product, process or policy that we must master. Couple that with the complexity and challenges of everyday patient care, and it is easy to see how compassion fatigue can set in.

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COACHING MINUTE: Mission is Critical

Posted August 06, 2018

In this Coaching Minute, Emergency Department Coach Jeff Wood provides examples of ways to keep your organization's mission top of mind for your staff.

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The Resilience Challenge

Posted July 24, 2018

It’s no secret that healthcare professionals are challenged by burnout. The good news is that between one-half and two-thirds of persons working in healthcare are also resilient. Dr. Wayne Sotile looks at ways to take charge of your future in healthcare and thrive in the healthcare industry.

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Adventist Health Castle’s 15-Year Baldrige Journey

By Kathryn Raethel, FACHE, MHA, MPH, RN, CEO, Adventist Health Castle

Posted May 21, 2018

Adventist Health Castle worked for 15 years to improve quality and safety in their organization and win the Malcolm Baldrige National Quality Award. In this insight, CEO Kathy Raethel describes their journey.

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Technology, Strategy and Robots: Lessons from North America’s First Fully Digital Hospital

By Barb Collins, President and CEO, Humber River Hospital, Toronto, CA

Posted May 18, 2018

Technology and innovation are at the forefront in Humber River Hospital’s digital strategy. When they began their journey to become the first fully digital hospital in North America 15 years ago, their commitment was to create a full-service acute care facility that put patients, families and employees first.

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Healthcare Succession Planning 101

Posted May 14, 2018

CEO and senior executive transitions are a natural part of turnover. Create a succession plan to help your organization prepare for planned – and unplanned departures.

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3 Powerful Ways to Make an Impact in the Emergency Department

Posted March 05, 2018

Learn three ways to make an impact on patient experience, employee and physician engagement and overall emergency department success.

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