Posted October 21, 2016
Learn what leaders from three Canadian healthcare organizations are doing to provide the best patient care - the starting point for organizational improvement.
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Posted September 01, 2016
Studer Group speaker Mark Noon, USAF discusses the leadership gap in healthcare and shares eight elements to set up talented employees with the right skills to step in to management or leadership roles.
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Posted June 10, 2016
While behavior is important, I don’t think we can transform culture until we transform employee loyalty and engagement. We can’t transform employees until we transform leadership. So now that we’ve identified a few behaviors of good leadership, let’s look at the outcomes of adopting those behaviors. What happens if you are able to master those four characteristics? What’s in it for your employees?
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Posted June 10, 2016
Understanding alignment of goals and the actions required to achieve goals are not automatic skills for new or emerging leaders. In healthcare, many managers and supervisors move up the ranks because they are a good technician or clinician. Often times, however, they have not been prepped for the roles they are accepting. On-the-job training becomes a necessity, but can be challenging when new leaders are required to perform the responsibilities and learn them at the same time.
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Posted June 03, 2016
In this two-part insight on leadership, we’ll look at a study that was done in 2015 by the Gallup organization that defines four behaviors that great leaders possess. This first insight will delve into the actual behavioral characteristics.
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Posted April 13, 2016
As a coach with Studer Group, I have the honor of traveling all over the country and seeing the incredible work happening in our medical centers and clinics. Wherever I go, the passion and drive that I see in the healthcare community is the same – healthcare leaders want to create the absolute best place for employees to work, physicians to practice medicine, and patients to receive care. With that determination for creating an organization-wide culture of excellence in mind, executives are focusing more and more on ensuring leaders at all levels receive proper training and development.
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Posted March 18, 2016
Dr. Daniel Meltzer, a Studer Group Physician coach and immediate past Chief of Emergency Medicine at Kaiser Permanente in San Diego, CA, and Jeff Wood, a registered nurse with more than 30 years in emergency services leadership, sat down to discuss their own experiences leading in dyad partnerships, and how emergency departments in particular can benefit from this team-based approach.
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Posted January 26, 2016
John D. Rockefeller, Jr. once said, “The secret of success is to do the common things uncommonly well.” In other words, master the basics.
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Posted January 25, 2016
In a previous insight, we explored the first part of a two-tiered Studer Group solution to help organizations transform into a culture that achieves and sustains results with the Evidence-Based LeadershipSM (EBL) framework. In this second installment, we will explore (Tier 2) the Driving Performance Model as the engine that powers effective execution of framework components and how to deploy it.
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Posted January 20, 2016
Jim is a very good nurse. He has shown his skills over and over, and now he has the opportunity to be the nurse manager. The decision is made on a Friday. He starts Monday. What is his preparation to be the nurse manager? The weekend to think about it. Haley is newer to her role as a leader (about 2 years), but Scott, the CFO, thinks she has the potential to be a VP one day. How does he prepare her for the next level? What gaps are there in her leadership that need to be filled?
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