Whether you need a crash course in HCAHPS or a deep dive into performance evaluations, Studer Webinars deliver the best and brightest healthcare improvement ideas in convenient online workshops. Our broad range of healthcare topics provide practical training for administrative and clinical healthcare professionals striving to make healthcare better for staff, patients and families.

Topics Include:

  • Leadership and management
  • Engagement of physicians and staff
  • Patient-centered care
  • Safety and quality
  • Performance management and difficult conversations
  • Service excellence

All webinars are complimentary. We invite you to use the webinars for individual professional development or for team training.

Recent and Upcoming Webinars

When: February 2016
Presented By: Kelly Dickey

Organizational alignment is advanced when the right goals are shared across leaders. Once established, how do make your goals translate into results? Accountability expert Kelly Dickey shares how to write goals that reflect the Mission, Vision and Values of your organization, how to cascade those goals through the organization, and tactics for building accountability around measurable goals.

When: May 2016
Presented By: Bob Murphy, RN, JD

Employee engagement, especially in healthcare, was once considered a "soft" science that leaders tried to address after the "hard stuff" like volume and reimbursement. Today leaders understand that everything from patient safety to employee satisfaction to positive financial outcomes start with high engagement. Learn three behaviors proven to improve employee engagement.

When: August 2016
Presented By: Lynne Mahony, MBA, MFA; Diana Topjian, RN, MSN, D.M., C-ENP

The impact and benefit of safe patient handovers (also called care transitions) have changed due to governmental reform. Learn the patient-centric reasons we should be focusing more on care transitions and take away leading practices for strengthening handovers across the continuum of care.

Like this content? View relevant Webinars from previous years Webinar Archive