Webinar Archive

Join Spooner Health CEO, Mike Schafer, as he shares the steps his organization took to improve employee satisfaction and engagement in order to improve patient satisfaction.  You’ll learn how they got the entire organization involved, starting with Senior Leaders and Board Members, and the specific action steps that have allowed them to achieve results.  

“Ambulatory Surgery Efficiencies/Best Practices in a Hospital Setting” shares Baptist Hospital Miami’s journey to improve Surgical Services efficiencies, that resulted in increased physician, patient and staff satisfaction while continuing to meet or exceed benchmarks in all quality outcomes. Presented by Michele Ryder,  R.N., MSN, MSHSA; VP of Clinical Operations, and Patti Waisbrot, R.N., MSN, MSHSA; Director of Periop, this webinar shares the exact steps, best practices and examples that have significantly impacted Baptist Hospital Miami.   

This webinar shares Intermountain Healthcare’s journey to improving employee and patient engagement, increasing HCAHPS results and validating that the right behaviors are executed during every patient encounter. Presented by Vice President, Intermountain Healthcare, Steven R. Smoot, this webinar shares the tools, tactics and steps that Intermountain has taken to reach “peak performance.”

This webinar shares the “why” behind Nurse Leader Patient Rounding and why it’s so important – it improves consistency, accountability, team support and sharing of ideas and creates a sense of urgency to act.

“It’s Who’s on Your Bus That Matters” shares the importance of creating a culture of engagement and how it impacts the entire organization. Presented by former CEO and current Studer Group Senior Leader, Speaker and Coach, Greg Paris, this 54 minute on-demand webinar shares the benefits and results of an engaged workforce, such as improved quality and safety, decreased turnover, less variation, better cost savings and happier employees.

Celebrate National Nursing Week with Rich Bluni, RN, LHRM, Studer Group speaker and author, as he inspires us with three tips to help remember why we entered healthcare in the first place.

"Taking Lean to the Next Level with Evidence-Based Leadership℠", explains the three suggested focus areas for implementing a process improvement initiative such as Lean: alignment, methodology and culture. Presented by Clay Linkous, this 58 minute ‘on-demand’ webinar discusses the importance of organization-wide alignment and having cultural pieces intact, in order to achieve optimal success.

The Six Traits of High Performing Organizations delivers proven strategies to help you and your organization survive and thrive in today’s ever-changing environment. Presented by Quint Studer, this 51 minute ‘on-demand’ webinar identifies the six traits high-performing organizations have in common and provides techniques that will help you develop these traits in order to build a sustainable culture of high-performance within your organization.

Watch, learn and laugh with three members from the dynamic leadership team at War Memorial Hospital located in Sault Ste. Marie, Michigan. During this 48 minute 'on-demand' webinar, they will share the steps they took to build a strong accountability system weaved with leadership development in order to achieve and surpass their goals. Just a few of their achievements include – ranking in the 95th percentile or higher across all core measure, on-going reductions in employee turnover as well as annual increases in patient volume and market share. These high-performing leaders...

Ben Taylor, MD, MPH, UAB Hospital Chief Quality and Safety Officer and Velinda Block, DNP, RN, NEA-BC, Chief Nursing Officer, share the crucial strategies that led to their achievements in safety, quality and the patient experience.