High Reliability in Healthcare: Creating the Culture and Mindset for Patient Safety

High Reliability in Healthcare: Creating the Culture and Mindset for Patient Safety Presented by: Huron, Studer Group and MyRounding® Recorded: Wednesday, June 7, 2017

The live webinar has passed. However, a recording of the webinar and the presentation materials are available upon request.

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Achieving zero patient harm - the ultimate goal of high reliability - is imperative for healthcare leaders. While recent research estimates that medical error is the third-leading cause of death in the U.S., high-performing organizations are beginning to demonstrate effective healthcare-specific strategies to overcome the challenges of creating a high-reliability culture.

At the end of this session, attendees will be able to:

  • Describe how to better navigate the high-reliability journey
  • Explain the transformational focus of high-reliability organizations
  • Develop solutions for consistent excellence in quality and safety
  • Mitigate the normalization of deviance while increasing employee engagement and accountability
  • Leverage a proven framework that supports high-reliability strategies in healthcare
Craig Deao, MHA

Craig Deao, MHA
Senior Leader, Author and
National Speaker, Studer Group®
Managing Director, Huron

Dave Marshall, BA

Dave Marshall, BA
Managing Director, Huron
Founder, Safer Healthcare
Co-Founder, MyRounding®


This activity was planned by and for the healthcare team, and learners will receive 1 Interprofessional Continuing Education (IPCE) credit for learning and change.

Studer Group and Jointly Accredited Provider Logos

In support of improving patient care, Studer Group is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.