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AIDET Plus the Promise: Transport Example

Published December 13, 2016

Views 2777

  In this one-minute video, a transport employee uses the AIDET Plus the Promise SM framework when communicating with a patient, including taking the time to manage up the organization's radiology team.

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Studer Group Toolkits Landing Page

Published July 28, 2013

Views 103076

Studer Group's Toolkits are a valuable "one stop shop" for a variety of Studer Group tactics, such as AIDET Plus the Promise SM , Hourly Rounding ® , Individualized Patient Care, highmiddlelow ® , and many more. Each toolkit is a collection of downloadable tools and resour...

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Video: AIDET® Five Fundamentals of Patient Communication - AIDET in Action

Published March 12, 2013

Views 26876

View AIDET ® in action and vignettes of real healthcare employees using AIDET ® in their work settings.  This 31 minute video is a compilation of all the AIDET ® Vignettes. Download the AIDET® Video Participant Guide .  

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Providing Feedback on AIDET Validation

Published July 26, 2017

Views 1198

In this six-minute video, the leader provides feedback on AIDET® validation to a staff member.

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AIDET Plus the Promise: What is "The Promise"?

Published June 02, 2015

Views 10255

In this three minute video, Cathy Grubbs discusses the addition of "The Promise" to the AIDET Framework. 

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AIDET® for Anesthesia: Introduction to AIDET® and What Right Looks Like: Pre-Op Interview

Published October 15, 2014

Views 1424

In this video, Dr. Matthew Klein, Chairman of Anesthesiology at Monmouth Medical Center, introduces the AIDET® communication framework.  Following this, a role play features an anesthesiologist utilizing the AIDET® framework during a pre-op interview with a patient. If you a...

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Key Words at Key Times: AIDET® for Clinical Professionals elearning Module

Published March 06, 2015

Views 34779

This elearning module was created to teach and validate the following concepts: Identify the reasons to adopt AIDET ® Describe the connection between AIDET ® and the patient experience, AIDET ® and employee engagement, and employee engagement and patient experienc...

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AIDET® Vignettes: Anesthesia

Published October 15, 2014

Views 967

AIDET® is an acronym that stands for Acknowledge, Introduce, Duration, Explanation, and Thank You. AIDET® is a communication framework that: Improves patient and customer perception of their care or the service they receive Helps reduce their anxiety (thus improving...

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Video: What Right Looks Like - AIDET® Five Fundamentals of Patient Communication - Inpatient Unit (5 minutes)

Published March 12, 2013

Views 10701

This 5 minute vignette from the AIDET® Five Fundamentals of Patient Communication video features a health care provider in the ambulatory setting, explaining in her own words why using AIDET ® is essential to quality patient care. Download the AIDET® Video Participant Guid...

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AIDET® for Anesthesia: What Right Looks Like: Obstetrical Patient

Published October 15, 2014

Views 517

In this role play, an anesthesiologist utilizes the AIDET® framework to communicate with an obstetrical patient. If you are watching this video as part of an assignment, please download this form , complete it, and share your feedback with your supervisor.

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