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Huron Toolkits Landing Page

Published July 28, 2013

Views 134672

Studer Group's Toolkits are a valuable "one stop shop" for a variety of Studer Group tactics, such as AIDET Plus the Promise SM , Hourly Rounding ® , Individualized Patient Care, highmiddlelow ® , and many more. Each toolkit is a collection of downloadable tools and resour...

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Medical Practice Toolkit: AIDET Plus the PromiseSM

Published July 25, 2014

Views 4619

Medical Practice Toolkit: AIDET Plus the Promise SM ( Click Here to Download the Full Toolkit ) Medical Practice AIDET Plus the Promise SM Guidelines and Key Words Medical Practice AIDET Plus the Promise SM Standard – Employees Medical Practice AIDET Plus the Prom...

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Integrated Office-Based Communication Skills Labs Toolkit

Published August 21, 2014

Views 2427

This page contains downloadable tools to effectively run office-based skills lab that focus on communication, including the framework for these sessions as well as pre and post-skills lab letters and competency checklists. Please click on each heading to download the resource...

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Medical Practice Toolkit: Managing Waits and Delays

Published July 28, 2014

Views 1585

Medical Practice Toolkit: Managing Waits and Delays ( DOWNLOAD THE ENTIRE TOOLKIT ) Medical Practice Managing Waits and Delays Guidelines and Key Words Medical Practice Managing Waits and Delays Standard Medical Practice Rounding in the Reception Area Guidelines and ...

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Coaching Skills Competency Checklist: Support - Coach - Support

Published December 01, 2016

Views 3072

Use this competency checklist to validate the effectiveness of a leader's coaching and feedback skills using Studer Group's "Support-Coach-Support" coaching model. 

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Pre-Shift Huddle Competency Checklist

Published March 04, 2016

Views 950

This competency checklist includes key behaviors necessary for effective pre-shift huddles. Use this competency checklist to provide feedback and specific instruction for improving pre-shift huddles. 

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Emergency Department Toolkit

Published May 01, 2014

Views 8974

This page contains links to over 30 downloadable resources contained in the Emergency Department Toolkit as well as relevant videos and articles. Content includes leading practices related to Rounding on Patients, Hourly Rounding®, AIDET®, Post-Visit Calls, ED Huddles, and...

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Monthly Meeting Model Prioritized Competency Checklist

Published September 09, 2016

Views 1459

The Competency Checklist to be used to validate leader’s skill in conducting the Monthly Meeting Model with direct reports.

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AIDET Plus the PromiseSM Toolkit

Published May 14, 2014

Views 35125

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New Leader Core Competency Orientation

Published December 11, 2015

Views 1105

This document provides examples of resources that will help introduce a new leader to the fundamentals of Evidence-Based LeadershipSM. All underlined resources are hyperlinked to access via the Studer Group Learning Lab.

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