Learning Lab Search Results

Partner Spotlight: Philhaven and AIDET®

Published November 10, 2015

Studer Group loves to celebrate our partners' outstanding work! Philhaven, a behavioral health facility, created this video to share about the power of the AIDET ® framework with their employees. As you enjoy this video, please note that it is not the intellectua...

AIDET® for Providers in an Academic Setting

Published September 29, 2014

This document provides tips and advantages of using AIDET® and Key Words at Key Times for providers in an academic setting.

Access Level: Premium/Partner

Participant Training Guide - AIDET® Five Fundamentals of Patient Communication

Published March 13, 2013

This training guide supplements the AIDET ® : Five Fundamentals of Patient Communication video. This guide is divided into five sections to allow training to take place in a modular format.

Access Level: Premium/Partner

Video: Physician Must Haves®: Focus, Fix, and Follow-Up (15 minutes)

Published January 27, 2014

Physicians are vital to driving the patient experience, quality of care, cost of services, and volume. Thus, physician-centered service leads to patient-centered care. Quint roadmaps a process to talk to physicians who fall into each of the four categories: loyal, want to be ...

Access Level: Premium/Partner

Partner Spotlight: Greenville Health System: Physician AIDET® - Residents and Medical Students

Published April 15, 2015

Studer Group loves to celebrate our partners' outstanding work! This partner-created video demonstrates ‘What Right Looks Like’ when a physician rounds with new member of the care delivery team (in this case, residents, and medical students) for the first time. In this vid...

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Video - Medical Practice Rounding in the Reception Area (2 minutes)

Published April 16, 2013

This 2 minute video features Dr. Emmy K. Bell, MD, Medical Director of Nephrology Clinic, University of Alabama at Birmingham. Watch as Dr. Bell shows ‘what right looks like’ for physician leader rounding on patients. She demonstrates how physicians can make sure patients are...

Access Level: Premium/Partner

What Right Almost Looks Like: Care Transition Call Post-Discharge Opportunity Around AIDET®

Published October 01, 2014

This vignette shows “What Almost Right Looks Like” for a Care Transition Call after the patient is discharged from the hospital. The questions asked during this call are examples of a typical post-discharge call script for heart failure. Please note that opportunity exists...

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Support Department Leader Rounding with Patients: What Right Looks Like (3 minutes)

Published October 03, 2016

In this 3-minute video, a manager of physical therapy rounds on a patient to validate that her staff is consistently demonstrating the AIDET ® behaviors.

Access Level: Premium/Partner

Video - Medical Practice - Physician Leader Rounding in the Reception Area (4 minutes)

Published April 16, 2013

This 4 minute video features Dr. Scott Buchalter, MD, Vice President Chief Strategy & Quality Officer, University of Alabama at Birmingham as he shows ‘what right looks like’ for physician leader rounding on patients. Dr. Buchalter demonstrates how physicians can validate t...

Access Level: Premium/Partner

Video: Physician Must Haves®: Involve Physicians in Goal Setting and Skill Building (15 minutes)

Published January 27, 2014

In this video, Quint Studer reviews the integral role physicians play in an organization achieving its goals, and why they should be involved in goal setting and skill building. Sharing continuous feedback regarding their performance is the first step to aligning physicians w...

Learning Lab Search Results

Partner Spotlight: Philhaven and AIDET®

AIDET® for Providers in an Academic Setting

Participant Training Guide - AIDET® Five Fundamentals of Patient Communication

Video: Physician Must Haves®: Focus, Fix, and Follow-Up (15 minutes)

Partner Spotlight: Greenville Health System: Physician AIDET® - Residents and Medical Students

Video - Medical Practice Rounding in the Reception Area (2 minutes)

What Right Almost Looks Like: Care Transition Call Post-Discharge Opportunity Around AIDET®

Support Department Leader Rounding with Patients: What Right Looks Like (3 minutes)

Video - Medical Practice - Physician Leader Rounding in the Reception Area (4 minutes)

Video: Physician Must Haves®: Involve Physicians in Goal Setting and Skill Building (15 minutes)

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