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Video: AIDET® Five Fundamentals of Patient Communication - Physician's Office (8 minutes)

Published March 12, 2013

Views 958

In this 8 minute vignette Dr. Beeson uses all facets of AIDET ® and explains in his own words why communicating using AIDET can promote quality care. Download the  AIDET® Video Participant Guide If you are watching this video as part of an assignment, please download t...

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Video: Building Patient Trust with AIDET® - Overview (7 Minutes)

Published March 13, 2013

Views 3755

Building Patient Trust with AIDET® is ideal for training staff, leaders and physician groups on how to use the key communication steps of AIDET®: Acknowledge, Introduce, Duration, Explanation and Thank You. Participants will learn the what, why and how of reducing patient anx...

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Key Words at Key Times: AIDET® for Non-Clinical Professionals elearning Module

Published December 13, 2016

Views 10507

This elearning module was created to teach and validate the following concepts: Identify the reasons to adopt AIDET ® Describe the connection between AIDET ® and patient experience, AIDET ® and employee engagement, and employee engagement and patient experience Match b...

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Video: What Right Looks Like - AIDET® Five Fundamentals of Patient Communication - Outpatient Lab (4 minutes)

Published March 12, 2013

Views 1030

In this 4 minute vignette a lab worker draws a patient's blood, explains the procedure and when the patient can expect results. She also explains in her own words how using AIDET ® can help ease a person's nervousness and reduce anxiety. Download the AIDET® Video Participa...

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M in the Box℠ Toolkit

Toolkit

Published May 15, 2014

Views 2535

This page contains links to downloadable resources contained in the M in the Box SM Toolkit. Content includes leading practices related to the implementation of the practices as well as validating competency. The M in the Box SM toolkit is replete with the resources you ne...

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Nurse Leader Rounding Toolkit

Toolkit

Published May 16, 2014

Views 5243

This page contains links to downloadable resources contained in the Nurse Leader Rounding Toolkit as well as relevant videos and articles. Content includes leading practices related to nurse leader rounding, conducting skills labs, verifying competency, and rounding logs. Thi...

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Video: AIDET® Coaching, Food and Nutrition (5 Minutes)

Published March 12, 2013

Views 643

Coaching, reward and recognition and staff development are critical steps when putting AIDET ®  into practice at an organization. For optimal success the staff should not only see AIDET ®  done right, but they should also receive immediate coaching. In this video Clark Memo...

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Employee Forums Toolkit

Toolkit

Published August 29, 2016

Views 1935

This page contains links to downloadable resources contained in the Employee Forums Toolkit, as well as relevant videos and articles. Content includes an overview of the tactic and its implementation, as well as a sample “To Do” checklist, sample evaluation, theme samples, an...

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Video: AIDET® for Patients in A Home Setting (10 Minutes)

Published September 30, 2013

Views 247

Studer Group Coach Donny Cook offers AIDET® tips customized for those providing care in the home setting. If you are watching this video as part of an assignment, please download this form , complete it, and share your feedback with your supervisor.

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Video: AIDET® for Patients in A Home Setting: Tips for After Hours Visits (6 Minutes 30 Seconds)

Published October 04, 2013

Views 89

Studer Group coach Donny Cook instructs viewers about utilizing AIDET® effectively for after-hours home care visits. If you are watching this video as part of an assignment, please download this form , complete it, and share your feedback with your supervisor.

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