Learning Lab Search Results

What Right Looks Like: Hospitalist Repeat Encounter (4 Minutes)

Published January 05, 2017

In this 4-minute video, a hospitalist uses the AIDET Plus the Promise SM framework to communicate with a patient during a follow up encounter with her. Studer Group would like to thank Medical City Denton for their collaboration in creating this video.

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What Right Looks Like: Hospitalist First Encounter (5 Minutes)

Published January 05, 2017

In this 5-minute video, a hospitalist uses the AIDET Plus the Promise SM framework to communicate with a patient during his first encounter with her. Studer Group would like to thank Medical City Denton for their collaboration in creating this video.

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Hardwired Results Issue 2: Physician Engagement

Published March 30, 2023

In this issue of the Hardwired Results ® Publication learn the foundational physician drivers that influence physician engagement and alignment.

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Hardwired Results Issue 3: Leading and Managing Change in Your Organization

Published June 07, 2023

This issue of the Hardwired Results ® Publication focuses on change journey. Change may be challenging, but it is also the pathway to new ways of working, improved processes, and better outcomes.

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What Right Almost Looks Like: Care Transition Call Post-Discharge Opportunity Around AIDET®

Published October 01, 2014

This vignette shows “What Almost Right Looks Like” for a Care Transition Call after the patient is discharged from the hospital. The questions asked during this call are examples of a typical post-discharge call script for heart failure. Please note that opportunity exists...

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Video: Improving Cleanliness Composite - EVS Upson Regional (18 Minutes)

Published March 12, 2013

If you are watching this video as part of an assignment, please download this form , complete it, and share your feedback with your supervisor.

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What Right Does Not Look Like: Provider Misses Pertinent Early Elements of AIDET® (Omits “A” and “I”) 1 minute 6 seconds

Published September 19, 2014

After watching this video, consider the following questions: What opportunities for improvement exist during this patient encounter? How does this provider’s shaping of the encounter differ from your personal practice? If you are watching this video as part of an assignm...

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Huron Publishing Book Club Materials

Published November 30, 2021

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Leading Practices for Improving Employee Retention

Published November 14, 2016

High employee retention is key to service excellence and operational excellence. By retaining more staff, organizations will reduce overtime and use of temporary staff. With lower employee turnover, transition costs for new employees decrease. Length of stay will be reduced b...

How Progressive HR Departments Contribute to Reducing Turnover and Boosting Employee Engagement

Published December 11, 2015

Today’s healthcare human resources department has changed dramatically over the last decade. Rather than being consumed by the day-to-day necessities of benefits and paperwork, today’s leaders are active business partners of those they serve. Adept at both strategy and operati...

Learning Lab Search Results

What Right Looks Like: Hospitalist Repeat Encounter (4 Minutes)

What Right Looks Like: Hospitalist First Encounter (5 Minutes)

Hardwired Results Issue 2: Physician Engagement

Hardwired Results Issue 3: Leading and Managing Change in Your Organization

What Right Almost Looks Like: Care Transition Call Post-Discharge Opportunity Around AIDET®

Video: Improving Cleanliness Composite - EVS Upson Regional (18 Minutes)

What Right Does Not Look Like: Provider Misses Pertinent Early Elements of AIDET® (Omits “A” and “I”) 1 minute 6 seconds

Huron Publishing Book Club Materials

Leading Practices for Improving Employee Retention

How Progressive HR Departments Contribute to Reducing Turnover and Boosting Employee Engagement

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