Learning Lab Search Results

Video: Validating AIDET for Reception - What Right Looks Like (3 Minutes)

Published May 22, 2015

In this three-minute video, AIDET at the reception desk is demonstrated while being validated by a leader. The leader then provides coaching feedback on the employee's strengths and opportunities for improvement, as well as the details regarding how she will follow-up. Please...

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Video: AIDET® Five Fundamentals of Patient Communication - Quint Studer leading a large group session (42 minutes)

Published March 12, 2013

In this 42 minute video, Quint Studer leads a large group as he explains how to implement and hardwire AIDET ® . Download the AIDET® Video Participant Guide . If you are watching this video as part of an assignment, please download this form , complete it, and share you...

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Video: What Right Looks Like - AIDET® Five Fundamentals of Patient Communication - Cardiac Cath Lab (5 minutes)

Published March 12, 2013

In this 5 minute vignette a team of health care workers in a cardiac cath lab using AIDET® to reduce the patient's anxiety by explaining the procedure and what the patient can expect. Also use this vignette to see how heath care providers manage up themselves and others in or...

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Video: AIDET® Five Fundamentals of Patient Communication - Physician's Office (8 minutes)

Published March 12, 2013

In this 8 minute vignette Dr. Beeson uses all facets of AIDET ® and explains in his own words why communicating using AIDET can promote quality care. Download the AIDET® Video Participant Guide If you are watching this video as part of an assignment, please download t...

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Video: Building Patient Trust with AIDET® - Overview (7 Minutes)

Published March 13, 2013

Building Patient Trust with AIDET® is ideal for training staff, leaders and physician groups on how to use the key communication steps of AIDET®: Acknowledge, Introduce, Duration, Explanation and Thank You. Participants will learn the what, why and how of reducing patient anx...

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Key Words at Key Times: AIDET® for Non-Clinical Professionals elearning Module

Published December 13, 2016

This elearning module was created to teach and validate the following concepts: Identify the reasons to adopt AIDET ® Describe the connection between AIDET ® and patient experience, AIDET ® and employee engagement, and employee engagement and patient experience Match b...

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Transitions of Care: Moving from Acute Care to Home with Comprehensive Care Plans

Published June 21, 2017

Did you know that the scale for responses in the Transitions of Care is different from other HCAHPS domains? Learn the right questions to ask to develop a comprehensive care plan that captures the preferences, understanding and responsibilities of the patient and caregiver aft...

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Video: What Right Looks Like - AIDET® Five Fundamentals of Patient Communication - Outpatient Lab (4 minutes)

Published March 12, 2013

In this 4 minute vignette a lab worker draws a patient's blood, explains the procedure and when the patient can expect results. She also explains in her own words how using AIDET ® can help ease a person's nervousness and reduce anxiety. Download the AIDET® Video Participa...

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Video: AIDET® Coaching, Food and Nutrition (5 Minutes)

Published March 12, 2013

Coaching, reward and recognition and staff development are critical steps when putting AIDET ® into practice at an organization. For optimal success the staff should not only see AIDET ® done right, but they should also receive immediate coaching. In this video Clark Memo...

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Video: AIDET® for Patients in A Home Setting (10 Minutes)

Published September 30, 2013

Studer Group Coach Donny Cook offers AIDET® tips customized for those providing care in the home setting. If you are watching this video as part of an assignment, please download this form , complete it, and share your feedback with your supervisor.

Learning Lab Search Results

Video: Validating AIDET for Reception - What Right Looks Like (3 Minutes)

Video: AIDET® Five Fundamentals of Patient Communication - Quint Studer leading a large group session (42 minutes)

Video: What Right Looks Like - AIDET® Five Fundamentals of Patient Communication - Cardiac Cath Lab (5 minutes)

Video: AIDET® Five Fundamentals of Patient Communication - Physician's Office (8 minutes)

Video: Building Patient Trust with AIDET® - Overview (7 Minutes)

Key Words at Key Times: AIDET® for Non-Clinical Professionals elearning Module

Transitions of Care: Moving from Acute Care to Home with Comprehensive Care Plans

Video: What Right Looks Like - AIDET® Five Fundamentals of Patient Communication - Outpatient Lab (4 minutes)

Video: AIDET® Coaching, Food and Nutrition (5 Minutes)

Video: AIDET® for Patients in A Home Setting (10 Minutes)

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