Learning Lab Search Results

COACHING MINUTE: 3 Questions to Ask Before Trying Something New

Published July 06, 2017

When leaders aren’t getting results, they often deviate from strategic plans and shift organizational focus to the flavor of the month. But it is important to first consider any opportunities to improve already-implemented practices.

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COACHING MINUTE: 3 Tips for Managing Test Results in Medical Practices

Published July 27, 2017

Are you feeling overwhelmed yet? Get tips for proactively communicating with patients about test results to create efficiencies in your everyday work.

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Medical Practice Toolkit: Managing Waits and Delays

Published July 28, 2014

Medical Practice Toolkit: Managing Waits and Delays ( DOWNLOAD THE ENTIRE TOOLKIT ) Medical Practice Managing Waits and Delays Guidelines and Key Words Medical Practice Managing Waits and Delays Standard Medical Practice Rounding in the Reception Area Guidelines and ...

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Video: The Power of Words

Published October 03, 2019

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Faculty Role Modeling to Improve Resident Communication with Patients

Published July 21, 2016

A critical point of differentiation for academic medical centers and teaching facilities is that residency faculty have a privilege and responsibility to prepare the next generation of physicians. The idea that residents adopt behaviors that their faculty role model “is an ex...

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Nurse Leader Rounding: What Right Looks Like

Published January 12, 2015

In this demonstration of “What Right Looks Like,” Vikki, the nurse leader, effectively utilizes AIDET to frame her time with the patient, manage up the care team. and elicit constructive feedback for the unit around their focus areas. She also leverages the patient care board ...

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Video: Physician Must Haves®: Introduction (12 minutes)

Published January 27, 2014

Quint Studer introduces the Physician Must Haves® as described in A Culture of High Performance: Achieving Higher Quality at a Lower Cost . The Physician Must Haves® help deliver quality and efficiency, allow for input, and offer opportunities to express appreciation. The ...

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CG CAHPS Handbook Chapter Reference Tool

Published May 19, 2015

This documents crosswalks CG CAHPS composites and the individual questions that comprise each composite with the suggested tactics to address them as outlined in The CG CAHPS Handbook .

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The Benefits & Outcomes of an Engaged Workforce

Published February 13, 2015

Learn how employee engagement is the essential first step in creating a high functioning organization. Grady Health System shares how they have implemented and hardwired numerous best practices to create a highly engaged workforce. As a result, the patient experience has drama...

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What Right Looks Like Video Series: Conducting a Telehealth Visit

Published May 08, 2020

Video roleplays to assist healthcare providers to create a compassionate connection with patients via telehealth and conduct an effective telehealth appointment.

Learning Lab Search Results

COACHING MINUTE: 3 Questions to Ask Before Trying Something New

COACHING MINUTE: 3 Tips for Managing Test Results in Medical Practices

Medical Practice Toolkit: Managing Waits and Delays

Video: The Power of Words

Faculty Role Modeling to Improve Resident Communication with Patients

Nurse Leader Rounding: What Right Looks Like

Video: Physician Must Haves®: Introduction (12 minutes)

CG CAHPS Handbook Chapter Reference Tool

The Benefits & Outcomes of an Engaged Workforce

What Right Looks Like Video Series: Conducting a Telehealth Visit

Your search for "AIDET Plus the Promise" returned 196 results

Studer Group Toolkits

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