Learning Lab Search Results

Thank You Note Tracking Grid

Published March 29, 2005

Use this grid to track thank you notes that have been sent and also capture wins from your team.

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Communicating to staff/providers what is learned at the LDI is important to help connect the dots of why leaders were away. We call this "cascading" information to others in the organization. This document provides tips for cascading information to staff and providers.

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Thank You Notes One-Sheeter

Published August 26, 2014

A one-page description of the why, what, and how of thank you notes, including examples.

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Four Outcomes of Great Leadership

Published June 10, 2016

While behavior is important, I don’t think we can transform culture until we transform employee loyalty and engagement. We can’t transform employees until we transform leadership. So now that we’ve identified a few behaviors of good leadership, let’s look at the outcomes of a...

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Technology, Strategy and Robots: Lessons from North America’s First Fully Digital Hospital

Published May 18, 2018

Technology and innovation are at the forefront in Humber River Hospital’s digital strategy. When they began their journey to become the first fully digital hospital in North America 15 years ago, their commitment was to create a full-service acute care facility that put patien...

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What Right Looks Like: Leader Rounding with Employees: Employee is Engaged

Published April 20, 2015

In demonstration of “What Right Looks Like,” the leader holds a round with an employee who is engaged and answers questions with detail. If you are watching this video as part of an assignment, please download this form , complete it, and share your feedback with your super...

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Guide to EMS-ED Efficiency & Effectiveness

Published April 23, 2015

This resource outlines tips for promoting efficiency and effectiveness in the care transition between EMS and the Emergency Department.

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Taking Leader Rounding with Employees to the Next Level (11 minutes)

Published July 15, 2016

In this 11-minute video, Bob Murphy shares best practices for Leader Rounding on Employees.

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COACHING MINUTE: Minimize the Effects of Compassion Fatigue

Published September 05, 2018

Healthcare is a fast-paced, ever-changing profession. There is always a new product, process or policy that we must master. Couple that with the complexity and challenges of everyday patient care, and it is easy to see how compassion fatigue can set in.

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COACHING MINUTE: 3 Questions to Ask Before Trying Something New

Published July 06, 2017

When leaders aren’t getting results, they often deviate from strategic plans and shift organizational focus to the flavor of the month. But it is important to first consider any opportunities to improve already-implemented practices.

Learning Lab Search Results

Thank You Note Tracking Grid

Cascading Information

Thank You Notes One-Sheeter

Four Outcomes of Great Leadership

Technology, Strategy and Robots: Lessons from North America’s First Fully Digital Hospital

What Right Looks Like: Leader Rounding with Employees: Employee is Engaged

Guide to EMS-ED Efficiency & Effectiveness

Taking Leader Rounding with Employees to the Next Level (11 minutes)

COACHING MINUTE: Minimize the Effects of Compassion Fatigue

COACHING MINUTE: 3 Questions to Ask Before Trying Something New

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