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The Lesson Studer Group Medical Director, Dr. Jay Kaplan, Works to Deliver

  • Publication: Pensacola Today
  • Release Date: April 21, 2015

Studer Group Medical Director, Jay Kaplan, MD, FACEP, recently sat down with Pensacola Today to share his thoughts on the challenges facing emergency medicine today. During the Q&A, Dr. Kaplan shares his experiences as a practicing physician and what he sees in the field through his work as a coach, speaker and facilitator for Studer Group.

Questions include:

  • You’re President-elect of the American College of Emergency Physicians. When you assume office in October what will be among your top goals?
  • How has the emergency room changed over the past 20 years?
  • When traveling around the U.S. speaking to health care providers, what are the concerns you hear most from ER doctors?
  • What do you hear from hospital administrators about the challenges of providing health care in today’s cost-pressured environment?
  • What have been among the most important innovations, both clinically and technologically, in the ER over the past couple of decades?
  • What have you found matters most to ER patients when measuring their satisfaction with the care provided?
  • You’re described as having a “tactical and directed” approach toward improved outcomes. Can you explain that strategy?
  • In your talks to health care providers, you stress the importance of teamwork and physician leadership in creating change in health care.  Are you seeing more leadership and teamwork these days, or is that still an uphill battle?
  • Why did you decide to become doctor?
  • You’re a practicing physician and do a great dealing of traveling around the country with the Studer Group. When you take a break from your busy schedule what do you enjoy doing with your leisure time?

See Dr. Kaplan’s answers to the questions in the full article

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