Mind the (Generation) Gap: How Stereotyping Hinders Engagement

Posted: July 18, 2017
Published by Craig Deao, MHA

Related categories Employee Engagement

Stop singling out “millennials” if you want to truly engage your employees. Learn what you can do engage every demographic within your workforce.
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Take Quality Care to the Next Level with an Engaged Medical Practice Staff

Posted: July 14, 2017
Published by Matthew Bates, MPH

Related categories Patient Experience , Physician Engagement , Physician Burnout , Patient Engagement

Patient’s perspective of their care begins well before their first interaction with a physician. Every moment from scheduling to post-visit follow-up can make an impact. That’s why it’s critical to have a care team dedicated to providing quality care. The key to success is an engaged medical practice staff.
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Make the Most of Your Minutes: 10 Quick Tips for Better Time Management

Posted: July 13, 2017
Published by Jackie Gaines, MS, RN

Related categories Leader Development

Get 10 tips for better time management.
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COACHING MINUTE: 3 Questions to Ask Before Trying Something New

Posted: July 06, 2017
Published by Jill Ellis, RN, BSN, MHSA

Related categories Coaching Minute

When leaders aren’t getting results, they often deviate from strategic plans and shift organizational focus to the flavor of the month. But it is important to first consider any opportunities to improve already-implemented practices.
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It’s Not Just About Discharge: The Other Transitions of Care

Posted: June 21, 2017
Published by Debbie Caskey, RN
Diana Topjian, RN, MSN, D.M., C-ENP

Related categories Measurement/HCAHPS/CGCAHPS/VBP , Patient Experience , Care Transitions , Patient Engagement

Often, the focus of transitions of care is solely on the discharge process. While it is important to get that step right, there are other transitions our patients face that require diligence to ensure we give our patients what they need.
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