Turning the Tables on High Turnover with Peer Interviewing

Posted: May 22, 2017
Published by Sheri Underwood, MSN, BSN, RN

Related categories Accountability , Employee Engagement , Must Haves® , Standards of Behavior

St. David’s Georgetown had a problem with high turnover for new employees. By implementing and hardwiring Studer Group’s peer interviewing practice, they reduced their turnover rates from more than 20 percent to less than 10 percent.
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Own Your Resilience

Posted: May 18, 2017
Published by Kris Ann Piazza

Related categories Employee Engagement

Studer Group coach Kris Ann Piazza offers healthcare professionals tips and actions for building resilience.
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No Meeting Zone: Benefits and Challenges

Posted: April 25, 2017
Published by Debbie Caskey, RN

Related categories Rounding , Employee Engagement , Effective Meetings , Huddles , Leader Evaluation Manager®

The purpose of designating “meeting free zones” on your schedule is not to tackle your everyday to-do list; use that sacred time for meaningful, outcomes-focused conversations and actions.
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Managing Bundled Payments with Care Transition Calls

Posted: April 24, 2017
Published by Lisa Reich, RN

Related categories Care Transitions , Patient Engagement

Learn how care transition calls can help hospitals coordinate patient care and manage the additional accountability that the bundled payment model demands. 
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How to Engage Patients with Effective Communication

Posted: April 19, 2017
Published by Michelle Bright, BA

Related categories AIDET® , Patient Experience , Patient Engagement

AIDET®, Studer Group's framework for effective communication, can be utilized to improve patient engagement. By communicating empathy and competence to our patients, we can decrease their anxiety and increase their commitment, further enrolling them in their care.
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