This vignette from the Building Patient Trust with AIDET® video series follows Mr. Little, a patient with cancer during his first appointment at Vanderbilt University Medical Center as he interacts with a nurse from the Thoracic Surgery Department. Dr. Hickson provides comme...
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This vignette from the Building Patient Trust with AIDET® video series follows Mr. Little, a patient with cancer, during his first appointment at Vanderbilt University Medical Center as he interacts with his physician, Dr. Putnam. Dr. Hickson provides commentary and observa...
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This vignette from the Building Patient Trust with AIDET® video series follows a patient with rheumatoid arthritis as she interacts with the resident during her follow up visit. Dr. Jerry Hickson provides commentary and observations the interaction. If you are watching thi...
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This vignette from the Building Patient Trust with AIDET® video series features a pediatric patient at Vanderbilt University Medical Center, as he interacts with the chief resident, medical student and the attending physician. Dr. Jerry Hickson provides commentary and ob...
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This vignette from the Building Patient Trust with AIDET® video series follows a patient in the Cardiovascular ICU at Vanderbilt University Medical Center as she interacts with her physicians and care team. Dr. Jerry Hickson provides commentary and observations. If you ...
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This elearning module was created to teach and validate the following concepts: Identify the struture of the HCAHPS survey Explain the connection between HCAHPS and patient experience Apply knowledge of the methods used to report and track HCAHPS scores
Dr. Jeff Morris currently lives and practices in Ohio, although he is originally from South Africa. Jeff has 33 years of medical practice experience, 12 years of physician executive leadership experience and more than 7 years of experience as a Studer Group coach and speaker....
The Methodist Children's Hospital, a campus of Methodist Hospital, journey to excellence in patient experience began in late 2006 with the arrival of current CEO, J. Mark McLoone, FACHE. Starting from a baseline composite satisfaction score of 53 percent in 2007, the hospi...
Daniel Meltzer offers uniquely insightful perspectives on the issues facing the field of medicine. Prior to completing his medical degree at Boston University, Dan earned a Master’s Degree in Health Services Administration and worked in healthcare consulting. A decade before ...
Todd collaborates with leaders to improve and sustain extraordinary clinical, operational and financial outcomes while focusing on the meaningful work we do as caregivers. With energy and insight, he helps healthcare professionals strengthen relationships and achieve excellen...
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