Learning Lab Search Results

Viewer's Choice Webinar: Answers to Your Top Five Questions

Published June 01, 2012

Views 245

Join Quint Studer for his latest webinar, "Viewer's Choice Webinar: Answers to Your Top Five Questions." During this 70 minute webinar Quint will deliver specific answers and strategies to address the five, most suggested webinar topics. Quint's discussion will include topi...

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A Superb Support Staff: Moving These Critical Team Members to a Culture of Always

Published July 01, 2012

Views 384

Needing to revamp their Support Card Survey and align it with a culture of always, Lafayette General Medical Center took an HCAHPS approach to internal customer service. Join Lafayette General Medical Center's Chief Operating Officer, Patrick Gandy and Journey to Excellence C...

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Building a Spirit of Trust/Collaboration with Physicians as Accountable Care Emerges

Published August 01, 2012

Views 160

As value based purchasing begins to drive behavior and new payment methodologies require aligned incentives among all care providers, establishing relationships, partnerships, alignments and affiliations will be essential to success. This sixty-five minute webinar gives senio...

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Advance Your Emergency Department by Driving Efficiency and Flow

Published October 01, 2012

Views 1010

During this 45 minute webinar, Stephanie Baker, RN, Studer Group ED Division Leader, and Dan Smith, MD, FACEP, Studer Group ED Coach, will share a wealth of tools, tactics and flow efficiency models that get results.

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Size Doesn't Matter: Achieving Results in a Small Rural Hospital

Published April 01, 2011

Views 117

Does your organization have a good foundation for leadership development? Has your organization been looking for ways to move performance from good to GREAT? If so, the answer may not be too far away. Join Kim Bordenkircher, CEO of Henry County Hospital, for a one hour web ba...

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Centralized Discharge Call Center and Physician-Led Post-Visit Phone Calls

Published June 01, 2012

Views 259

Join Quint Studer as he introduces Studer Group's high performing partner, Greenville Hospital System, and their approach to centralizing the post-visit call process. Since hardwiring their post-visit call process, Greenville Hospital System has seen a decrease in re-admissio...

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Creating Culturally Relevant Standards: A Spicy Cajun Recipe for Success

Published July 01, 2012

Views 234

Join David Callecod, FACHE, President and CEO of Lafayette General Medical Center, Lafayette, LA, for a virtual webinar where he will teach how standards truly shape the culture in an organization and create a great place for people to work, patients to receive care, and phys...

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HCAHPS - Part 2: Pay for Performance is Here

Published July 15, 2011

Views 214

The pay-for-performance initiative is here! As of July 1, 2011, Medicare reimbursements will officially be tied to core measures and quality of clinical care. The HCAHPS and VBP initiatives will have a significant impact on medical practice and hospital reimbursement, growth,...

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Leadership Skills Needed for the Future

Published August 01, 2011

Views 390

After viewing this 48 minute webinar, you will learn how to: Discover the power of Skills Labs and teaching what right looks like. Become the best provider by identifying your organization's strengths. Understand the importance of the external environment and speaking your st...

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The Power of People: The Key to Achieving World-Class Results in Patient Experience and Employee Eng

Published September 01, 2011

Views 125

Watch The Power of People: The Key to Achieving World-Class Results in Patient Experience and Employee Engagement presented by Gail Lerch, EVP, HR and Organizational Effectiveness and Ray Vara, EVP & CEO, Operations at Hawai'i Pacific Health.

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