Hourly Rounding

Rich Bluni, RN, Studer Group Coach and National Speaker
Using Studer Group principles, Rich successfully worked with individual departments in his facilities and in many cases, was able to increase their patient satisfaction by as much as 20% while simultaneously decreasing adverse incidents, such as fall rates, often by as much as 50%. To learn more about Rich and watch a video clip of him speaking. Click here to watch videos of Rich providing an overview of Never Events, tips to eliminate pressure ulcers, falls and infections.

Janice Crenshaw, RN
Janice Crenshaw has an impressive 27 year background in healthcare. A Registered Nurse with a diverse clinical and administrative background, she understands the issues that organizations face in creating positive cultural change across the healthcare continuum.

Bob Murphy, RN, Esq., FACHE
As the former administrator of Baptist Hospital in Pensacola, FL, Bob led this 492-bed hospital to the 99th percentile in patient satisfaction for eight consecutive years. As a national speaker for Studer Group he shares leadership best practices learned from his 25 years experience as a phlebotomist, nurse, department leader of emergency/trauma services, quality leader, risk manager, COO and administrator.