Learning Lab Search Results

Advanced Tactics for Improving Employee Engagement

Published November 14, 2016

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The Missing Ingredient in the Patient Experience: Effective Internal Communications

Published January 01, 2013

Are you feeling barraged by the onslaught of information, articles, tools, and tactics that need to be in place if you are to be a winner in this value-based purchasing era? As we know, the value-based purchasing formula is based on an organization’s process of care (clini...

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highmiddlelow^® toolkit

Published July 07, 2014

This page contains links to downloadable resources contained in the highmiddlelow® toolkit. Content includes leading practices related to the why behind highmiddlelow® performance conversations and how to hold each of the conversations as well as differentiate staff members, ...

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Leadership Tip - Executing Effective Performance Appraisals

Published December 03, 2013

Studer Group Coach Jackie Gaines offers her “Leadership Tip.”

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COACHING MINUTE: Engage Nurses with Effective Rounding

Published August 10, 2017

One of the most effective ways to engage nurses is to consistently round on them. By standardizing this behavior, you build strong relationships with your nurses in a way that no other practice can replicate. But to really make this tactic effective, it is important to hardwi...

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Physician Collaboration Toolkits

Published July 03, 2014

This page contains links to the Physician Collaboration Toolkits, which provide specific actions and tools that leaders and other health care professionals can use to collaborate with physicians in achieving outcomes that benefit both the physicians and the organization and e...

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COACHING MINUTE: Low-Cost, Effective Reward and Recognition

Published December 18, 2017

In the end, sending thank-you notes to team members' homes is an effective, low-cost method for ensuring retention and boosting engagement.

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Video: A Building Competency Model: Observation and Validation

Published August 27, 2013

RaNae Wright highlights the ‘why’ behind employee observation, validation, and feedback as well as teaches effective coaching techniques. Please note: watch “Observation Feedback: Vignettes” for role plays of coaching conversations. If you are watching this video as part...

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Video: 90-Day Action Plan (16 minutes)

Published May 26, 2017

In this video, Kelly Dickey discusses the criteria for making an effective 90-day action plan. She explains the key steps to creating goals, specific action steps, communication levels, and review within the plan.

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What Right Looks Like Video Series: Conducting a Telehealth Visit

Published May 08, 2020

Video roleplays to assist healthcare providers to create a compassionate connection with patients via telehealth and conduct an effective telehealth appointment.

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Studer Group Toolkits

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