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Bedside Shift Report Vignettes

Video

Published December 22, 2014

Views 773

Bedside Shift Report conversations help organizations avoid “dropping the baton” during one of the most critical patient care intervals and provide a standardized change-of-shift procedure for staff to embrace. They involve off-going nurses, oncoming nurses, patients, and of...

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Partner Spotlight:
Roper St. Francis Bedside Shift ReportSM

Article

Published March 20, 2015

Views 103

Studer Group loves to celebrate our partners' outstanding work! This partner-created video demonstrates the progression from what right does NOT look like to what right looks like with Bedside Shift Report SM . Roper St. Francis calls this nursing handover conversation Pa...

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Arrival to Triage Communication

Video

Published July 26, 2017

Views 218

This one-minute video demonstrates “what right looks like” for communication from arrival to triage.

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Video: Nurse Leader Rounding on Patients in the Emergency Department: Coaching Feedback (What Right Looks Like) 1 minute

Video

Published June 18, 2015

Views 544

In this one-minute video, a nurse leader follows up with a nurse after she has rounded on her patient. She shares the findings from her round, including what has been done well, opportunities for improvement, and follow up action items. If you are watching this video as part...

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AIDET® Vignettes: Anesthesia

Published October 15, 2014

Views 303

AIDET® is an acronym that stands for Acknowledge, Introduce, Duration, Explanation, and Thank You. AIDET® is a communication framework that: Improves patient and customer perception of their care or the service they receive Helps reduce their anxiety (thus improving outco...

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Advanced Tactics for Improving Employee Engagement

Article

Published November 14, 2016

Views 596

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Video: M in the Box℠ Tutorial and Vignettes (30 seconds)

Published October 03, 2013

Views 509

Join Cathy Grubbs as she describes M in the Box℠, a powerful tool to utlilize when patients are given new medicines.  This brief video includes 2 vignettes as well, one that shows "what right looks like" when a  new medicine  is given to a patient, and the other when reviewed...

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Video - Medical Practice - Physician Leader Rounding in the Reception Area (4 minutes)

Published April 16, 2013

Views 313

This 4 minute video features  Dr. Scott Buchalter, MD,  Vice President Chief Strategy & Quality Officer, University of Alabama at Birmingham as he shows ‘what right looks like’ for physician leader rounding on patients. Dr. Buchalter demonstrates how physicians can validate t...

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Video: Medical Practice Room and Round (5 minutes)

Published April 16, 2013

Views 297

Watch as, Julie Kennedy, Studer Group coach, discusses room and round, a strategy that keeps patients informed about their wait to see a provider once they have been shown to an exam room. Room and round utilizes AIDET® and reduces  patient anxiety while they wait. It shows s...

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Emergency Department Toolkit

Toolkit

Published May 01, 2014

Views 8981

This page contains links to over 30 downloadable resources contained in the Emergency Department Toolkit as well as relevant videos and articles. Content includes leading practices related to Rounding on Patients, Hourly Rounding®, AIDET®, Post-Visit Calls, ED Huddles, and...

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