Learning Lab Search Results

Running Effective Department Meetings

Published August 15, 2012

We spend a lot of time in meetings. In fact, our research has found that some of us spend as much as 50% of our time just attending meetings. While they are a great way to keep teams connected, wouldn't it be great if we could structure these meetings to be more efficient and ...

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Cascading Communication Guide

Published July 22, 2016

This brief job aid provides a summary of best practices to effectively communicate pertinent information across your organization.

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Thank You Notes One-Sheeter

Published August 26, 2014

A one-page description of the why, what, and how of thank you notes, including examples.

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Physician Collaboration Toolkit

Published July 01, 2007

Through this toolkit, we want to provide specific actions and tools that leaders and other health care professionals can use to collaborate with physicians in achieving outcomes that benefit both the physicians and the organization. One of the most promising shifts we've see...

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Compassionomics: Discussion Questions

Published March 02, 2022

This document is designed to help facilitate thought provoking discussion around the book, “Compassionomics”. The questions are aligned by the eleven Chapters within the book. Each question is written to spark meaningful discussion, thoughts and learning as well as provide op...

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Webex Video: Quality Impact Teams: Part 3 – Maximizing the Effectiveness of Teams (17 minutes)

Published January 15, 2014

This webinar walks Quality Impact Team members through 5 tips and tools to ensure the most effective use of meeting time. If you are watching this video as part of an assignment, please download this form , complete it, and share your feedback with your supervisor.

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Video: Driving Accountability With Your Team (5 minutes)

Published July 15, 2016

In this 5-minute video, Bob Murphy discusses tips for driving accountability with staff, including ensuring that individuals understand your expectations, over-communicating the “why,” and enforcing consequences of not meeting expectations when necessary.

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Employee Forums: General Things to Consider (8 Minutes)

Published August 29, 2016

In this 8 minute video, Bob Murphy discusses the fundamentals of Employee Forums and tips for customization at your organization.

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Employee Forums: Visibility (3 minutes)

Published August 29, 2016

In this 3 minute video, Bob Murphy discusses the importance of senior leadership visibility and how to maximize this via Employee Forums.

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Employee Forums: Attendance (3 minutes)

Published August 29, 2016

In this 3 minute video, Bob Murphy discusses best practices and tips for driving Employee Forum staff attendance.

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