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Making the Middle Count: Three Tools to Improve Throughput for a Better Patient Experience

Published January 23, 2015

Views 0

Studer Group Coach, Angie Esbenshade, RN, MSN, MBA, NE-BC, discusses three ways in which dramatic improvements in middle flow, or examination-to-disposition time, can be driven by emergency department nursing leadership.

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Meeting Validation Checklist

Published December 04, 2015

Views 1320

Use this checklist to validate the organization and effectiveness of your meetings. Ask meeting attendees to complete one form per meeting and turn the form in to meeting facilitator at the completion of each meeting. By identifying opportunities of improvement, you can increa...

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Leader Evaluation Manager (LEM) Report Guide

Published August 24, 2017

Views 1469

This guide walks through each of the reports in LEM, explaining who can run, when to run, and how to maximize.

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Engaged Employees = Better Outcomes

Published April 29, 2013

Views 413

During this webinar, Bob and David will deliver specific tactics and key communication strategies that not only save you time, but create consistency and engagement among all employees.

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Best Practices to Help You Communicate with Your Team

Published March 28, 2010

Views 655

Skillful communication empowers you to  align staff behavior and move your culture forward. In order to improve  performance, everyone in an organization must clearly understand the goals  you’re trying to reach and the actions required to get there. Then and only  then will y...

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Leader Evaluation Manager® Implementation Project Plan

Published December 04, 2017

Views 663

The Leader Evaluation Manager® Implementation Project Plan  guides LEM Administrators and Senior Leadership through the key steps of implementing LEM in their organization.

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New Leader Core Competency Orientation

Published December 11, 2015

Views 1105

This document provides examples of resources that will help introduce a new leader to the fundamentals of Evidence-Based LeadershipSM. All underlined resources are hyperlinked to access via the Studer Group Learning Lab.

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Video : Rounding for Outcomes (Canadian Focus) (60 minutes)

Published April 15, 2013

Views 227

In this 60 minute video, Mitch Hagins, Studer Group Coach, discusses the why, what, and how of Rounding for Outcomes, with a focus on Canadian partners. If you are watching this video as part of an assignment, please download this form , complete it, and share your feedback...

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Leader Evaluation Process Manual

Published September 30, 2014

Views 6865

This manual will assist you in developing goals and timelines, establishing an Implementation Team, and creating a culture of accountability that will ensure that your organization achieves its desired results. With the Leader Evaluation Manager®, your organization’s leaders ...

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High-Performing Emergency Physician Leader Self-Test

Published August 04, 2015

Views 78

Are you doing all that you can in your practice to improve the patient experience? Rate Yourself in terms of your behavior.“Never” indicates that it is not part of your usual practice and “Always” means it is a strongly hardwired and consistent behavior.

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