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Using the Centralized Post Visit Call Model & Discharge Lounge to Reduce Readmissions

Published June 14, 2015

Views 288

Regional One Health has implemented a centralized Post Visit Call model to improve patient satisfaction and dramatically reduce readmissions. Learn the critical elements of an effective centralized Post Visit Call model, including the development and implementation of the busi...

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Time Exercise

Published September 13, 2013

Views 228

This exercise is designed to help leaders identify where they spend the bulk of their time each week.

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Cascading Information

Published February 18, 2013

Views 345

Communicating to staff/providers what is learned at the LDI is important to help connect the dots of why leaders were away. We call this "cascading" information to others in the organization. This document provides tips for cascading information to staff and providers.

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Leadership Skill Assessment

Published February 18, 2013

Views 852

Use this diagnostic tool to effectively assess the skills of each leader as well as diagnose how the executive leader assesses leader skills. Pinpoint skill needs and gaps of your leaders and use the results to help shape the LDI curriculum.

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ED to ICU Fast Tracking: 101

Published April 23, 2015

Views 36

ICU Fast Tracking is a valuable tactic for improving ED flow and patient outcomes. This one-sheeter discusses the fundamentals of the ED to ICU Fast Tracking process.

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Leader Rounding on Internal Customers: 101

Published September 18, 2015

Views 933

Rounding on internal customers (or on departments/areas served) is one of Studer Group’s Must Haves® because support and ancillary services play a vital role in the care delivered to patients. These areas take care of the people taking care of patients. This guide includes in...

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The Fundamentals of Emergency Department Physician Leadership

Published September 01, 2015

Views 3381

Emergency Department Physician leaders require skills such as how to interpret and impact patient experience data, integrate with hospital operations and build accountability within their team. Through our work with emergency departments and thousands of leaders, Studer Group...

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What to Do if Your Boss is a Low Perfomer

Published March 14, 2013

Views 111

Originally a blog written by Quint Studer, this article tackles one of the most common, yet difficult situations employees encounter: What do you do if your boss is the low performer? In this article Quint answers this question and provides tips including, taking an honest l...

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Are You Prepared To Meet the Challenges of Sequestration?

Published June 07, 2013

Views 17

The industry impact of sequestration, sometimes referred to as sequester, includes reductions in Medicare payments of up to 2% each year. According to the Congressional Research Service Report that is prepared for Members and Committees of Congress, the average 2% reduction o...

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Leadership Tip – No Shortcuts to Sustainable Results

Published May 28, 2014

Views 42

Studer Group Coach Jackie Gaines offers her "tip of the month."

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