Learning Lab Search Results

Why Patient Experience Matters in the Medical Practice Setting

Published March 31, 2020

When working to improve the patient experience at any organization, it is important to determine that organization’s performance “gap” – the gap between present performance and the organization’s ultimate goal. The aim of this guide is to provide methods to close the determine...

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Connecting the Dots between Residency Training, Accreditation Requirements and Patient Experience

Published March 05, 2015

Residents have a tremendous impact on the patient experience. Through their interactions with patients, residents impact CAHPS results of attending faculty and the organization as a whole. The changing healthcare environment ensures that the patient experience as a driver of ...

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Continuous Improvement Through Next Level Healthcare Coaching

Published March 01, 2016

As healthcare organizations focus on improving the patient experience, many industry leaders have turned to specialized business coaches to improve clinical quality, patient perception of care and profitability. Learn what three healthcare organizations are doing to sustain re...

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Better Clinical Outcomes, Patient Satisfaction Go Hand in Hand for Emergency Physicians

Published April 11, 2014

Beyond surveys and payments, better physician–patient communication, trust lead to improved care delivery.

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The Effect and Impact Scribes Can Have on Patient Experience

Published October 30, 2015

The use of scribes is becoming increasingly prevalent in today’s healthcare environment as organizations look for ways to improve the efficiency and productivity of practicing physicians. Traditionally, the role of the scribe is to assist with documentation, allowing the physi...

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Individualized Patient Care: A Simple Concept That is Difficult to Get Right

Published January 12, 2018

Individualized Patient Care (IPC) is one of the most simple but underutilized tactics when it comes to patient care.

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28 Studer Group Partners Recognized as one of America’s 100 Best Hospitals for Patient Experience in

Published October 09, 2013

Studer Group would like to congratulate the organizations named by Women’s Choice Awards as one of America’s 100 Best Hospitals for Patient Experience. To the winning organizations and especially those 28 organizations coached by Studer Group, congratulations on receiving this...

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Effects of Nursing Rounds on Patients Call Light Use, Satisfaction and Safety

Published September 02, 2006

Learn how specific nursing actions performed at set intervals (i.e. Hourly Rounding®) are associated with statistically significant reduced patient use of the call light, as well as a reduction of patient falls and increased patient experiences.

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AIDET® for Providers in an Academic Setting

Published September 29, 2014

This document provides tips and advantages of using AIDET® and Key Words at Key Times for providers in an academic setting.

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Are You Ready for a Chief Experience Officer?

Published May 04, 2017

The Chief Experience Officer title is one of the newest and most important additions to the healthcare C-suite over the last decade. This role was driven by the need to have someone in the organization at the executive level focus on CAHPS, increased transparency and rapidly g...

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Your search for "Patient Experience" returned 829 results

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