Learning Lab Search Results

M in the Box℠ Toolkit

Published May 15, 2014

This page contains links to downloadable resources contained in the M in the Box SM Toolkit. Content includes leading practices related to the implementation of the practices as well as validating competency. The M in the Box SM toolkit is replete with the resources you ne...

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Engagement Infographic

Published March 01, 2017

More than 300 healthcare executives gathered at The Engagement Conference, presented by Studer Group and Huron, in Dallas (February 2017) to learn about "the E-Factor"... how to get engagement, how to sustain it, and how to use it to deliver better clinical outcomes for patien...

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The Top 10 Mistakes in Setting Goals

Published March 29, 2009

Read about the top 10 mistakes leaders make when setting goals, and how to correct those mistakes.

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It's Not Just About Discharge: The Other Transitions of Care

Published June 21, 2017

Often, the focus of transitions of care is solely on the discharge process. While it is important to get that step right, there are other transitions our patients face that require diligence to ensure we give our patients what they need.

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EMR Implementation: An Opportunity To Shore Up Physician Relationships

Published January 03, 2012

As our industry moves toward an era of interconnectivity, hospitals and healthcare systems continue to expand their health information capabilities. Those that have not yet installed an electronic medical record system are making plans to do so, and those that are already "wir...

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Evidence-Based Practices for Improved Pain Management

Published October 05, 2016

Defining pain is a problem for most in the healthcare field. We know it exists, however self-assessments vary greatly and aren’t always the best indicator. Access some of the most effective ways we have seen organizations succeed in managing pain.

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Take Quality Care to the Next Level with an Engaged Medical Practice Staff

Published July 14, 2017

Patient’s perspective of their care begins well before their first interaction with a physician. Every moment from scheduling to post-visit follow-up can make an impact. That’s why it’s critical to have a care team dedicated to providing quality care. The key to success is an...

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HCAHPS - It's All About Quality

Published June 01, 2012

There is a clear connection between quality and patient satisfaction. HCAHPS has elevated our attention to delivering patient- centered care. Historically, some have considered patient satisfaction "soft" or a "nice to have." Never has this been less true than it is to...

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Care Transition Calls 101: Post-Visit

Published September 18, 2015

Post-visit calls, long proven to drive stronger transitions of care, are a proven tactic to improve clinical outcomes, positively impact the patient care experience, and reduce preventable readmissions. This guide contains information on the importance of post-visit calls, as...

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Four Outcomes of Great Leadership

Published June 10, 2016

While behavior is important, I don’t think we can transform culture until we transform employee loyalty and engagement. We can’t transform employees until we transform leadership. So now that we’ve identified a few behaviors of good leadership, let’s look at the outcomes of a...

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