Learning Lab Search Results

Core Tactics and Behaviors One-Sheeters

Published September 18, 2015

This landing page contains brief overviews of Studer Group core tactics and behaviors such as AIDET ® Plus the Promise SM , Employee Selection, Care Transition Calls, and Rounding for Outcomes. Key Words at Key Times/AIDET ® AIDET ® Plus the Promise SM :101 ...

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COACHING MINUTE: Face to Face Communication Saves Time

Published June 19, 2017

Technology is great, but it does not always save us time. Get tips from Studer Group coach, Jackie Gaines, for improving your time management skills.

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A New Way to Think About Change (10 minutes)

Published July 15, 2016

In this 10-minute video, Bob Murphy discusses his top tips for managing change in your organization. Topics include connecting to the “why,” understanding push back, and recognizing when individuals have hit their capacity for change.

Optimizing the Value of Advanced Practice Providers

Published August 12, 2016

Chances are, you have already incorporated Advanced Practice Providers (APPs) into your healthcare team or you soon will. The prevalence of APPs is growing as an already over-burdened and under-supplied healthcare system navigates a rapidly expanding Medicare-eligible baby bo...

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Medical Practice Toolkit: Managing Waits and Delays

Published July 28, 2014

Medical Practice Toolkit: Managing Waits and Delays ( DOWNLOAD THE ENTIRE TOOLKIT ) Medical Practice Managing Waits and Delays Guidelines and Key Words Medical Practice Managing Waits and Delays Standard Medical Practice Rounding in the Reception Area Guidelines and ...

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COACHING MINUTE: Care Transitions Calls Remove Barriers to Patient Compliance

Published June 08, 2018

In this Coaching Minute, Tonia Breckenridge explains why it's so important to consistently complete care transition calls to home health patients.

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Studer Group’s Annual Conference to Focus on Leading Practices for Healthcare Leaders, Physicians

Published March 09, 2016

Studer Group, a Huron Healthcare solution, announced the speaker line-up for its annual What’s Right in Health Care ® conference, which will take place Aug. 2-4, 2016 in Chicago. The three-day event, which attracts more than 1,200 administrative and clinical healthcare profe...

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Bedside Shift Report Vignettes

Published December 22, 2014

Bedside Shift Report conversations help organizations avoid “dropping the baton” during one of the most critical patient care intervals and provide a standardized change-of-shift procedure for staff to embrace. They involve off-going nurses, oncoming nurses, patients, and of...

Physician Engagement Drivers: Removing Efficiency Barriers for Physicians

Published August 10, 2017

Physicians are driven by quality, efficiency, input, appreciation and responsive communication. By eliminating inefficiencies and addressing these key drivers, physician engagement will soar.

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CG CAHPS Handbook Chapter Reference Tool

Published May 19, 2015

This documents crosswalks CG CAHPS composites and the individual questions that comprise each composite with the suggested tactics to address them as outlined in The CG CAHPS Handbook .

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