Learning Lab Search Results

Employee Engagement Survey Results Rollout Toolkit

Published April 14, 2014

Engaged employees provide higher quality care for our patients. An important tool that drives employee engagement and results across all pillars is an organization-wide employee survey. It is important to know the key to these surveys is not the data itself, but how well you ...

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Changing from Buddy to Boss: The Toolbox for Emerging Leaders

Published July 02, 2015

This guide will provide nurse leaders with specific strategies and tips to transition from “buddy” to “boss” while simultaneously managing an atmosphere that guarantees successful and satisfying healthcare.

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Huron | Studer Group Canada Gives and Receives Industry Recognition

Published July 09, 2019

Studer Group Canada had the honor of presenting Barb Collins, CEO and President of Humber River Hospital (HRH), with the Excellence in Patient Experience Award from the Canadian College of Health Leaders (CCHL).

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Physician Collaboration Toolkit

Published July 01, 2007

Through this toolkit, we want to provide specific actions and tools that leaders and other health care professionals can use to collaborate with physicians in achieving outcomes that benefit both the physicians and the organization. One of the most promising shifts we've see...

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Leadership Development Manual

Published August 23, 2013

The second key element of Studer Group Evidence-Based Leadership℠ Framework is Leadership Development. This training tool will help you create an ongoing framework that supports leadership development, which is meant to enhance the knowledge, skills, and ability of your leade...

Video: Physician Must Haves®: Focus, Fix, and Follow-Up (15 minutes)

Published January 27, 2014

Physicians are vital to driving the patient experience, quality of care, cost of services, and volume. Thus, physician-centered service leads to patient-centered care. Quint roadmaps a process to talk to physicians who fall into each of the four categories: loyal, want to be ...

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Video: Nurse Leader Rounding on Patients in the Emergency Department: Coaching Feedback (What Right Looks Like) 1 minute

Published June 18, 2015

In this one-minute video, a nurse leader follows up with a nurse after she has rounded on her patient. She shares the findings from her round, including what has been done well, opportunities for improvement, and follow up action items. If you are watching this video as part...

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Video: highmiddlelow® Performer Conversations - Interviews with Leader and Wrap Up

Published March 13, 2013

It is crucial that any organization have a method to re-recruit high performers, continue to develop middle performers and move low performers "up or out" of the organization. If not, organizations hit a wall where progress slows and they cannot achieve their full potential. ...

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Video: Viewer's Choice Webinar: Conflict Management and Dealing with Behavioral Issues (10 minutes)

Published June 14, 2012

In this 10 minute video clip from the Viewer's Choice webinar, Quint explains how leader's can deal with behavioral issues and effectively manage conflict. If you are watching this video as part of an assignment, please download this form , complete it, and share your feedb...

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Your Post-EHR Conversion Checklist to Maximize Patient Access to Care

Published September 25, 2017

In part two of the series, this checklist will walk you through four items you can do after converting to a new electronic health record system to optimize for patient access.

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