Learning Lab Search Results

Video: What Right Looks Like: Leader Rounding with Internal Customers, Customer Does Not Have Time for Round

Published March 30, 2015

In this one-minute video, a leader demonstrates how to handle a situation when an internal customer does not have the time to be rounded on. He reschedules the round and communicates the importance of having dedicated time to connect so that he can provider her team with bett...

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Video - Leader Rounding with Direct Reports (Employees) (32 minutes)

Published February 26, 2013

Video Length: 32 Minutes Watch as Studer Group coach, Faye Sullivan, trains leaders how to round on staff and to effectively implement and hardwire this tactic. If you are watching this video as part of an assignment, please download this form , complete it, and sha...

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How to Engage Patients with Effective Communication

Published April 19, 2017

AIDET®, Studer Group's framework for effective communication, can be utilized to improve patient engagement. By communicating empathy and competence to our patients, we can decrease their anxiety and increase their commitment, further enrolling them in their care.

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Video: What Right Looks Like - Rounding on Patients Skills Lab (6 minutes)

Published April 11, 2013

Video Length: 6 minutes Skills labs allow healthcare organizations to behaviorally rehearse a tactic to improve patient care and processes. A skill lab allows an organization to see the tactic done right without having to experiment on a patient in real time. In this video ...

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Nurse Leader Rounding: Follow Up with Coaching around Pain Management

Published January 12, 2015

In this video, a nurse leader demonstrates a positive coaching conversation with a nurse on the subject of pain management. She compliments the nurse around the use of care boards, care plans, and patient involvement. If you are watching this video as part of an assignment, ...

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Nurse Leader Rounding: Patient in Pain Vignette

Published January 12, 2015

In this demonstration of Nurse Leader Rounding, Vikki, the nurse leader, interrupts a round to address a patient’s pain management need. She effectively manages the situation by immediately fetching the patient’s nurse to provide the clinical care needed to address the patient...

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Effects of Nursing Rounds on Patients Call Light Use, Satisfaction and Safety

Published September 02, 2006

Learn how specific nursing actions performed at set intervals (i.e. Hourly Rounding®) are associated with statistically significant reduced patient use of the call light, as well as a reduction of patient falls and increased patient experiences.

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Studer Group Wins Gold and Bronze 2016 Brandon Hall Group Human Capital Management Excellence Awards

Published September 07, 2016

Studer Group, a Huron solution, won two coveted Brandon Hall Group awards for excellence in learning. Studer Group achieved Gold in the Best Advance Custom Content category and Bronze in the Best Use of Blended Learning category.

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Nurse Leader Rounding: Follow Up with Coaching around Pain Management and Responsiveness

Published January 12, 2015

In this video, a nurse leader demonstrates a coaching conversation with a nurse on the subject of pain management and responsiveness. In this vignette, the nurse leader highlights what the nurse is doing well (care boards updated) and shares notes around opportunities for impr...

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Sample Medical Practice Huddle Agenda

Published September 21, 2016

Use this sample agenda template to guide Medical Practice huddles.

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