Learning Lab Search Results

Nurse Leader Rounding: Follow Up Round

Published January 12, 2015

In this video, a nurse leader follows up with a patient in the afternoon following a morning round. The nurse leader validates that the coaching conversation conducted with the nurse resolved the opportunities for improvement identified in the patient’s care. She completes the...

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Video: Purposeful Hourly Rounding

Published March 10, 2023

This video presents the What, Why, and How to conduct effective clinical rounds on patients to support safety, quality care and communication.

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Partnering Effectively With Inpatient Leaders for Improved Emergency Department Throughput

Published January 30, 2015

This article shares best practices associated with implementing an effective hospital-wide flow committee to remove barriers for admitting patients quickly. It includes how to use a hospital-wide throughput dashboard to measure results, a sample agenda and more.

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Hourly Rounding®: 101

Published November 06, 2015

When Hourly Rounding ® is implemented effectively, a staff member visits each patient every hour during the day, and every two hours during the night. During these rounds, eight very specific behaviors are utilized that contribute to improved safety for patients and efficien...

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Focusing in on the HCAHPS Composite: Nighttime Quietness

Published August 24, 2012

A calm and quiet hospital environment is critical in achieving good clinical outcomes. Our patients require adequate rest in order to heal and recover faster. Because of the work we do in hospitals, such as administering medications at various hours and transferring equipment,...

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Leadership Tip - What's My Role

Published December 03, 2013

Studer Group Coach Jackie Gaines offers her “tip of the month.”

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Studer Group Partner Success Stories: Employee Engagement

Published November 14, 2016

Studer Spotlights: Healthcare Success Posters narrate specific tactics proven to achieve results used within Studer Group partner organizations. Spotlights offer an opportunity for Studer Group partners to (1) share leading practices around how they implemented a tactic to im...

Nurse Leader Rounding: What Right Looks Like

Published January 12, 2015

In this demonstration of “What Right Looks Like,” Vikki, the nurse leader, effectively utilizes AIDET to frame her time with the patient, manage up the care team. and elicit constructive feedback for the unit around their focus areas. She also leverages the patient care board ...

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Celebrating What’s RIGHT in Healthcare

Published June 08, 2017

What's Right in Health Care® is Studer Group's annual conference on leading practices. The spotlight is on high-performing healthcare organizations that are making major clinical and operational improvements, and sustaining these results over time. Get a glimpse of what happen...

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Integrated Office-Based Communication Skills Labs Toolkit

Published August 21, 2014

This page contains downloadable tools to effectively run office-based skills lab that focus on communication, including the framework for these sessions as well as pre and post-skills lab letters and competency checklists. Please click on each heading to download the resource...

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