Learning Lab Search Results

Core Tactics and Behaviors One-Sheeters

Published September 18, 2015

This landing page contains brief overviews of Studer Group core tactics and behaviors such as AIDET ® Plus the Promise SM , Employee Selection, Care Transition Calls, and Rounding for Outcomes. Key Words at Key Times/AIDET ® AIDET ® Plus the Promise SM :101 ...

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Monthly Meeting Model Prioritized Competency Checklist

Published September 09, 2016

The Competency Checklist to be used to validate leader’s skill in conducting the Monthly Meeting Model with direct reports.

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New Leader Core Competency Orientation

Published December 11, 2015

This document provides examples of resources that will help introduce a new leader to the fundamentals of Evidence-Based LeadershipSM. All underlined resources are hyperlinked to access via the Studer Group Learning Lab.

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Evidence-Based Leadership Validation Resource

Published November 08, 2013

This tool provides questions to utilize during monthly supervisory meeting to validate that leaders are utilizing evidence-based leadership practices.

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Applying Must Haves® to Volunteers

Published January 21, 2015

Volunteers are a vital part of healthcare and the success of many organizations. It is important for volunteers to receive the same training to provide an excellent patient experience as the organization’s staff. This one-sheeter outlines tips for applying Studer Group’s Mus...

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Team Champions and Descriptions Document

Published August 20, 2014

A comprehensive collection of all team and key role descriptions

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The Evidence Behind Evidence-Based Leadership

Published October 06, 2016

Studer Group’s Evidence-Based Leadership SM operating framework is a dynamic approach to hardwiring excellence in healthcare organizations. This summary of peer-reviewed findings supporting Evidence-Based Leadership SM provides empirically grounded analysis of each component...

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The Joint Commission and Studer Group: Partners in Cultural Transformation

Published September 01, 2017

Inspiring organizations to be highly reliable and commit to zero harm is the goal of The Joint Commission - but their customers did not always see it that way. Recognizing their reputation could be a barrier to their mission, The Joint Commission changed its approach so custom...

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Video : Rounding for Outcomes (Canadian Focus) (60 minutes)

Published April 15, 2013

In this 60 minute video, Mitch Hagins, Studer Group Coach, discusses the why, what, and how of Rounding for Outcomes, with a focus on Canadian partners. If you are watching this video as part of an assignment, please download this form , complete it, and share your feedback...

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Leader Rounding with Patients - Digging Deeper to Gain Insight

Published July 26, 2017

This three-minute video demonstrates a leader digging deeper with a patient during leader rounding to gain further insight on the patient’s quality of care.

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Your search for "Leader Rounding on Internal Customers" returned 716 results

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