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Four Outcomes of Great Leadership

Published June 10, 2016

Views 50244

While behavior is important, I don’t think we can transform culture until we transform employee loyalty and engagement. We can’t transform employees until we transform leadership. So now that we’ve identified a few behaviors of good leadership, let’s look at the outcomes of a...

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Leading Practices for Driving Physician Engagement

Published November 14, 2016

Views 289

Physicians are keen observers by nature, due to their professional training. In their patients, they look for patterns of health and disease. In their leaders, they look for evidence that they can trust them to create and sustain a practice environment that consistently suppo...

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Best Practices to Help You Communicate with Your Team

Published March 28, 2010

Views 655

Skillful communication empowers you to  align staff behavior and move your culture forward. In order to improve  performance, everyone in an organization must clearly understand the goals  you’re trying to reach and the actions required to get there. Then and only  then will y...

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Studer Group Partner Success Stories: Employee Engagement

Published November 14, 2016

Views 341

Studer Spotlights: Healthcare Success Posters narrate specific tactics proven to achieve results used within Studer Group partner organizations. Spotlights offer an opportunity for Studer Group partners to (1) share leading practices around how they implemented a tactic to im...

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Video: What Right Looks Like: Leader Rounding with Internal Customers, Customer Does Not Have Time for Round

Published March 30, 2015

Views 381

In this one-minute video, a leader demonstrates how to handle a situation when an internal customer does not have the time to be rounded on. He reschedules the round and communicates the importance of having dedicated time to connect so that he can provider her team with bett...

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Video: Nurse Leader Rounding on Patients in the Emergency Department: Coaching Feedback (What Right Looks Like) 1 minute

Published June 18, 2015

Views 544

In this one-minute video, a nurse leader follows up with a nurse after she has rounded on her patient. She shares the findings from her round, including what has been done well, opportunities for improvement, and follow up action items. If you are watching this video as part...

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Video: Rounding for Outcomes with Physicians with Rodney Tucker, MD, University of Alabama at Birmingham Medical Center, and Julie Kennedy, Studer Group Coach

Published February 04, 2014

Views 508

In this video, Rodney Tucker and Julie Kennedy describe the importance of physician leader rounding on physicians. Rounding on patients is hardwired into physicians’ DNA; once a physician leader learns about the positive impact of rounding on his/her colleagues, they are more...

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Nurse Leader Rounding: CNO and Nurse Leader Conversation Following Shadow Round (Example 2):

Published January 12, 2015

Views 689

In this video, a CNO conducts a coaching conversation with a nurse leader following a shadow round. The CNO uses the competency checklist to guide the conversations, and starts with what she does well and then coaches her around opportunities for improvement. Emphasis is place...

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Nurse Leader Rounding: Follow Up with Coaching around Pain Management

Published January 12, 2015

Views 808

In this video, a nurse leader demonstrates a positive coaching conversation with a nurse on the subject of pain management. She compliments the nurse around the use of care boards, care plans, and patient involvement. If you are watching this video as part of an assignment, ...

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Nurse Leader Rounding: Patient in Pain Vignette

Published January 12, 2015

Views 489

In this demonstration of Nurse Leader Rounding, Vikki, the nurse leader, interrupts a round to address a patient’s pain management need. She effectively manages the situation by immediately fetching the patient’s nurse to provide the clinical care needed to address the patient...

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