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Employee Engagement Survey Results Rollout Toolkit

Published April 14, 2014

Views 2987

Engaged employees provide higher quality care for our patients. An important tool that drives employee engagement and results across all pillars is an organization-wide employee survey. It is important to know the key to these surveys is not the data itself, but how well you ...

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Video - Medical Practice - Physician Leader Rounding in the Reception Area (4 minutes)

Published April 16, 2013

Views 313

This 4 minute video features  Dr. Scott Buchalter, MD,  Vice President Chief Strategy & Quality Officer, University of Alabama at Birmingham as he shows ‘what right looks like’ for physician leader rounding on patients. Dr. Buchalter demonstrates how physicians can validate t...

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Keeping Patients and Staff Engaged during Renovations

Published September 16, 2016

Views 8968

During Emergency Department renovations, patient experience scores can take a hit. Angie Esbenshade, leader of Studer Group’s Emergency Services Team, takes a look at three strategies to combat and prevent these declines.

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Physician Collaboration Toolkits

Published July 03, 2014

Views 2566

This page contains links to the Physician Collaboration Toolkits, which provide specific actions and tools that leaders and other health care professionals can use to collaborate with physicians in achieving outcomes that benefit both the physicians and the organization and e...

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Accelerate Leader Rounding: Combining Passion with Technology

Published September 16, 2016

Views 0

The benefits of rounding are plentiful and can impact the entire organization. But we only see true transformation when leaders use the data and take action on what is captured. Learn how to combine passion with technology to take your rounding to the next level.

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Medical Practice Toolkit: Managing Waits and Delays

Published July 28, 2014

Views 1585

Medical Practice Toolkit: Managing Waits and Delays ( DOWNLOAD THE ENTIRE TOOLKIT ) Medical Practice Managing Waits and Delays Guidelines and Key Words Medical Practice Managing Waits and Delays Standard Medical Practice Rounding in the Reception Area Guidelines and ...

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Employee Selection: Peer Interviewing and Behavioral Based Interviewing Toolkit

Published July 03, 2014

Views 5685

This page contains links to downloadable resources contained in the Employee Selection: Peer Interviewing and Behavioral-Based Interviewing Toolkit. Content includes leading practices related the why behind employee selection, conducting interviews, training peer interviewers...

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Video - Medical Practice Rounding in the Reception Area (2 minutes)

Published April 16, 2013

Views 510

This 2 minute video features Dr. Emmy K. Bell, MD, Medical Director of Nephrology Clinic, University of Alabama at Birmingham. Watch as  Dr. Bell shows ‘what right looks like’ for physician leader rounding on patients. She demonstrates how physicians can make sure patients are...

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Medical Practice Toolkit: AIDET Plus the PromiseSM

Published July 25, 2014

Views 4619

Medical Practice Toolkit: AIDET Plus the Promise SM ( Click Here to Download the Full Toolkit ) Medical Practice AIDET Plus the Promise SM Guidelines and Key Words Medical Practice AIDET Plus the Promise SM Standard – Employees Medical Practice AIDET Plus the Prom...

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Rounding with Patients: Nurse-Hospitalist Team Bedside Rounding Model

Published March 10, 2017

Views 542

Use this guide to facilitate bedside rounding on patients by hospitalists and nurses together in your organization. This practice facilitates interdisciplinary teamwork and fosters patient trust as well as care team communication.

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