Learning Lab Search Results

No Pass Zone: How YOU Can Respond to Call Lights, Alarms, and People in Need of Assistance

Published June 24, 2016

No Pass Zone is a tactic to increase patient safety by facilitating employee response to call lights. This guide provides an overview of the No Pass Zone, including Do's and Don'ts for team members and sample key words.

Access Level: Premium/Partner

Clinician Engagement Survey Rollout Toolkit

Published May 07, 2018

The Clinician Engagement Survey Results Rollout Toolkit contains the tools you need to successfully implement an engagement survey at your organization.

Access Level: Premium/Partner

Video: Building Patient Trust with AIDET® - Overview (7 Minutes)

Published March 13, 2013

Building Patient Trust with AIDET® is ideal for training staff, leaders and physician groups on how to use the key communication steps of AIDET®: Acknowledge, Introduce, Duration, Explanation and Thank You. Participants will learn the what, why and how of reducing patient anx...

Access Level: Premium/Partner

Employee Engagement Survey Results Rollout Toolkit

Published April 14, 2014

Engaged employees provide higher quality care for our patients. An important tool that drives employee engagement and results across all pillars is an organization-wide employee survey. It is important to know the key to these surveys is not the data itself, but how well you ...

Access Level: Premium/Partner

Sustaining Results through Mergers & Integration

Published March 15, 2015

OSF Saint Luke Medical Center (formerly Kewanee Hospital) was able to sustain top performance in employee engagement, patient experience, patient volumes, and quality through a merger and acquisition. By applying a framework of organizational principles and objectives, they we...

Access Level: Premium/Partner | Member | Public

Evidence-Based Practices for Improved Pain Management

Published October 05, 2016

Defining pain is a problem for most in the healthcare field. We know it exists, however self-assessments vary greatly and aren’t always the best indicator. Access some of the most effective ways we have seen organizations succeed in managing pain.

Access Level: Premium/Partner | Member | Public

Pre-Shift Huddle Competency Checklist

Published March 04, 2016

This competency checklist includes key behaviors necessary for effective pre-shift huddles. Use this competency checklist to provide feedback and specific instruction for improving pre-shift huddles.

Access Level: Premium/Partner

Video: AIDET® for Patients in A Home Setting (10 Minutes)

Published September 30, 2013

Studer Group Coach Donny Cook offers AIDET® tips customized for those providing care in the home setting. If you are watching this video as part of an assignment, please download this form , complete it, and share your feedback with your supervisor.

Access Level: Premium/Partner

Video: AIDET® for Patients in A Home Setting: Tips for After Hours Visits (6 Minutes 30 Seconds)

Published October 04, 2013

Studer Group coach Donny Cook instructs viewers about utilizing AIDET® effectively for after-hours home care visits. If you are watching this video as part of an assignment, please download this form , complete it, and share your feedback with your supervisor.

Access Level: Premium/Partner

Improve Patient Safety and Increase Quality Care: A Focus on Cleanliness

Published June 07, 2013

In the eyes of our patients, a clean hospital is more than just mopping the floors and taking out the trash. It can mean the difference between being discharged early and remaining in the hospital longer due to an infection. And due to the growing number of news reports about...

Access Level: Premium/Partner | Member | Public

Your search for "Key Words at Key Times" returned 472 results

Studer Group Toolkits

Print Page