Learning Lab Search Results

Leader Rounding With Employees Toolkit

Published September 10, 2013

This page contains links to downloadable resources contained in the Leader Rounding on Employees Toolkit as well as relevant videos and articles. Content includes leading practices related to physician leader rounding, creating stoplight reports, verifying competency, and rou...

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Sample Goal Library by Department

Published August 21, 2013

List of sample metrics by hospital department

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It Starts in the ED: Why a Patient's "First Impression" Sets the Stage for HCAHPS Success

Published March 01, 2013

You might find it odd that we would zero-in on the Emergency Department when discussing an inpatient survey. But when you think about how your patients get to your hospital in the first place, it makes perfect sense. The Emergency Department is the major point of entry for t...

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Team Champions and Descriptions Document

Published August 20, 2014

A comprehensive collection of all team and key role descriptions

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Quality and Accountability: Why We Can’t Have One without the Other

Published August 30, 2012

Quality has always mattered. Delivering top-notch clinical quality day after day, and striving to get better and better at doing so, have always been our industry’s main goals. After all, patient care isn’t just another product or service. We’re talking about saving human live...

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How Progressive HR Departments Contribute to Reducing Turnover and Boosting Employee Engagement

Published December 11, 2015

Today’s healthcare human resources department has changed dramatically over the last decade. Rather than being consumed by the day-to-day necessities of benefits and paperwork, today’s leaders are active business partners of those they serve. Adept at both strategy and operati...

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Care Transition Calls: Discharge in the Acute Care Setting Toolkit

Published July 24, 2014

This page contains links to downloadable resources contained in the Post Visit Calls Toolkit as well as relevant videos and articles. Content includes leading practices related to attempt and contact rates for a variety of units within a hospital, tracking logs, verifying com...

Access Level: Premium/Partner

Effective Meetings Guide

Published July 22, 2016

This brief job aid provides a summary of leading practices for effective meetings.

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Elevated Shift Huddle Template - Hospital Setting

Published October 19, 2017

Huddles, whether they are safety huddles or shift huddles or gatherings for any other reason, all exist for the sole purpose of communicating critical information to mitigate risk. However, for organizations on a high reliability journey, traditional huddles must be elevated t...

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Leading Effective Meetings

Published January 14, 2022

Use this brief guide to learn ways to make your meetings more meaningful, effient and effective.

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