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Quality and Accountability: Why We Can’t Have One without the Other

Published August 30, 2012

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Quality has always mattered. Delivering top-notch clinical quality day after day, and striving to get better and better at doing so, have always been our industry’s main goals. After all, patient care isn’t just another product or service. We’re talking about saving human live...

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Size Doesn't Matter: Achieving Results in a Small Rural Hospital

Published April 01, 2011

Views 117

Does your organization have a good foundation for leadership development? Has your organization been looking for ways to move performance from good to GREAT? If so, the answer may not be too far away. Join Kim Bordenkircher, CEO of Henry County Hospital, for a one hour web ba...

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90-Day Plan Development Checklist

Published November 08, 2013

Views 1830

Use this checklist to write effective 90-Day Action Plans.

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HCAHPS Metrics elearning Module (30 minutes)

Published March 06, 2015

Views 512

This elearning module was created to teach and validate the following concepts: Identify HCAHPS Domains impacted by your work Demonstrate comprehension of HCAHPS goal development

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Leader Evaluation Manager® Visibility Levels

Published April 24, 2017

Views 414

Visibility levels in Leader Evaluation Manager® determine what leaders can see (amount of transparency). The Accountability Team chooses the visibility levels and the LEM Administrators update the settings in the software.

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LEM Technical Requirements

Published April 24, 2017

Views 461

Leader Evaluation Manager ® (LEM) is a web-based solution hosted by Studer Group and can be accessed on any device with an internet connection. This document outlines the technical requirements needed to use LEM.

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Huron Publishing Book Club Materials

Published November 30, 2021

Views 658

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Hardwired Results Issue 3: Leading and Managing Change in Your Organization

Published June 07, 2023

Views 1658

This issue of the Hardwired Results ® Publication focuses on change journey. Change may be challenging, but it is also the pathway to new ways of working, improved processes, and better outcomes.

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90-Day Plan Feedback Form

Published November 08, 2013

Views 841

This tool helps an observer provide feedback about a leader’s 90-Day Plan.

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Leader Evaluation Manager® Implementation Project Plan

Published December 04, 2017

Views 663

The Leader Evaluation Manager® Implementation Project Plan  guides LEM Administrators and Senior Leadership through the key steps of implementing LEM in their organization.

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