Learning Lab Search Results

Provider Communication Vignettes: Medical Practice Setting

Published September 18, 2014

Effective communication fosters stronger relationships between providers and patients and builds a foundation of trust, compliance, and collaboration. This, in turn, makes the patients feel more comfortable with their providers. The evidence and our coaching experiences tell ...

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Individualized Patient Care Toolkit

Published December 08, 2015

This page contains links to downloadable resources contained in the Individualized Patient Care Toolkit. Individualized Patient Care Toolkit ( Download Full Toolkit ) Individualized Patient Care Guidelines and Key Words Driving Performance And Individualized Patient...

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What Does it Mean to Really Engage Employees, Physicians and Patients?

Published January 06, 2017

Get an overview of the What's Right in Health Care® 2016 conference with part 1 of a 7-part Insight series and discover what it truly means to engage employees, physicians and patients.

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Leader Rounding With Employees Toolkit

Published September 10, 2013

This page contains links to downloadable resources contained in the Leader Rounding on Employees Toolkit as well as relevant videos and articles. Content includes leading practices related to physician leader rounding, creating stoplight reports, verifying competency, and rou...

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Sample Goal Library by Department

Published August 21, 2013

List of sample metrics by hospital department

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It Starts in the ED: Why a Patient's "First Impression" Sets the Stage for HCAHPS Success

Published March 01, 2013

You might find it odd that we would zero-in on the Emergency Department when discussing an inpatient survey. But when you think about how your patients get to your hospital in the first place, it makes perfect sense. The Emergency Department is the major point of entry for t...

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Team Champions and Descriptions Document

Published August 20, 2014

A comprehensive collection of all team and key role descriptions

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Quality and Accountability: Why We Can’t Have One without the Other

Published August 30, 2012

Quality has always mattered. Delivering top-notch clinical quality day after day, and striving to get better and better at doing so, have always been our industry’s main goals. After all, patient care isn’t just another product or service. We’re talking about saving human live...

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How Progressive HR Departments Contribute to Reducing Turnover and Boosting Employee Engagement

Published December 11, 2015

Today’s healthcare human resources department has changed dramatically over the last decade. Rather than being consumed by the day-to-day necessities of benefits and paperwork, today’s leaders are active business partners of those they serve. Adept at both strategy and operati...

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Care Transition Calls: Discharge in the Acute Care Setting Toolkit

Published July 24, 2014

This page contains links to downloadable resources contained in the Post Visit Calls Toolkit as well as relevant videos and articles. Content includes leading practices related to attempt and contact rates for a variety of units within a hospital, tracking logs, verifying com...

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Studer Group Toolkits

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