Learning Lab Search Results

Women in medicine and leadership: Work life blend and preventing and healing burnout

Published February 15, 2016

The research and literature on physician burnout is staggering. Not only are physicians burning out at rapid rates, data also shows physicians are working longer hours than in the past. Adults employed full time in the U.S. report working an average of 47 hours per week (Gall...

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Optimizing the Value of Advanced Practice Providers

Published August 12, 2016

Chances are, you have already incorporated Advanced Practice Providers (APPs) into your healthcare team or you soon will. The prevalence of APPs is growing as an already over-burdened and under-supplied healthcare system navigates a rapidly expanding Medicare-eligible baby bo...

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Leader Rounding with Internal Customers Toolkit

Published September 18, 2014

This page contains links to downloadable resources contained in the Leader Rounding on Internal Customers Toolkit as well as relevant videos and articles. Content includes leading practices related to the why behind support service rounding, determining competency, guidelines...

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Leader Rounding With Employees Toolkit

Published September 10, 2013

This page contains links to downloadable resources contained in the Leader Rounding on Employees Toolkit as well as relevant videos and articles. Content includes leading practices related to physician leader rounding, creating stoplight reports, verifying competency, and rou...

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Achieve and Sustain Results With the Driving Performance Model (12 minutes)

Published February 14, 2018

In this didactic video, Kris Ann Piazza describes how to leverage the Driving Performance Model to plan for, implement, hardwire, and sustain results at your organization.

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Team Champions and Descriptions Document

Published August 20, 2014

A comprehensive collection of all team and key role descriptions

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Transitions of Care: Moving from Acute Care to Home with Comprehensive Care Plans

Published June 21, 2017

Did you know that the scale for responses in the Transitions of Care is different from other HCAHPS domains? Learn the right questions to ask to develop a comprehensive care plan that captures the preferences, understanding and responsibilities of the patient and caregiver aft...

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The Joint Commission and Studer Group: Partners in Cultural Transformation

Published September 01, 2017

Inspiring organizations to be highly reliable and commit to zero harm is the goal of The Joint Commission - but their customers did not always see it that way. Recognizing their reputation could be a barrier to their mission, The Joint Commission changed its approach so custom...

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Responding the Sequestration Impact: Tools and Tactics to Improve Change Readiness in a Small Organization

Published August 27, 2013

In this 13 minute video, RaNae Wright, Studer Group Small and Rural Hospital Division Leader, provides insight on how to prepare for the impact of sequestration, including reducing staff anxiety and communicating the plan for change.

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COACHING MINUTE: Two-Step Communication Plan to Immediately Re-recruit New Employees

Published February 07, 2018

Does high turnover or low engagement keep you up at night? In healthcare, and especially for those of us in rural healthcare, recruitment and retention are vital to the success of our organizations. Once we’ve gone through the lengthy and deliberate process of recruiting and s...

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