Learning Lab Search Results

What Right Does Not Look Like: Provider Manages Down Clinic (46 seconds)

Published September 19, 2014

After watching this video, consider the following questions: What opportunities for improvement exist during this patient encounter? How does this provider’s shaping of the encounter differ from your personal practice? If you are watching this video as part of an assignm...

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What Right Does Not Look Like: Provider Misses Pertinent Early Elements of AIDET® (Omits “A” and “I”) 1 minute 6 seconds

Published September 19, 2014

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Nurse Leader Rounding: Pre-Round Conversation

Published January 12, 2015

In this video, a nurse leader rounds with a nurse before rounding on her patients in order to obtain pertinent information. If you are watching this video as part of an assignment, please download this form , complete it, and share your feedback with your supervisor.

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Video: Bedside Shift Report℠ in the Emergency Department

Published June 13, 2016

In this 13-minute video, Studer Group Emergency Services Coach Leader, Angie Esbenshade, discusses the “why”, “what”, and “how” of Bedside Shift Report℠ in the Emergency Department.

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Nurse Leader Rounding Toolkit

Published May 16, 2014

This page contains links to downloadable resources contained in the Nurse Leader Rounding Toolkit as well as relevant videos and articles. Content includes leading practices related to nurse leader rounding, conducting skills labs, verifying competency, and rounding logs. Thi...

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Video: AIDET® Five Fundamentals of Patient Communication - Quint Studer leading a large group session (42 minutes)

Published March 12, 2013

In this 42 minute video, Quint Studer leads a large group as he explains how to implement and hardwire AIDET ® . Download the AIDET® Video Participant Guide . If you are watching this video as part of an assignment, please download this form , complete it, and share you...

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Video: What Right Looks Like - AIDET® Five Fundamentals of Patient Communication - Inpatient Unit (5 minutes)

Published March 12, 2013

This 5 minute vignette from the AIDET® Five Fundamentals of Patient Communication video features a health care provider in the ambulatory setting, explaining in her own words why using AIDET ® is essential to quality patient care. Download the AIDET® Video Participant Guid...

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Video: What Right Looks Like - AIDET® Five Fundamentals of Patient Communication - Cardiac Cath Lab (5 minutes)

Published March 12, 2013

In this 5 minute vignette a team of health care workers in a cardiac cath lab using AIDET® to reduce the patient's anxiety by explaining the procedure and what the patient can expect. Also use this vignette to see how heath care providers manage up themselves and others in or...

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Video: What Right Looks Like - AIDET® Five Fundamentals of Patient Communication - Outpatient Lab (4 minutes)

Published March 12, 2013

In this 4 minute vignette a lab worker draws a patient's blood, explains the procedure and when the patient can expect results. She also explains in her own words how using AIDET ® can help ease a person's nervousness and reduce anxiety. Download the AIDET® Video Participa...

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Video: Building Patient Trust with AIDET® - Overview (7 Minutes)

Published March 13, 2013

Building Patient Trust with AIDET® is ideal for training staff, leaders and physician groups on how to use the key communication steps of AIDET®: Acknowledge, Introduce, Duration, Explanation and Thank You. Participants will learn the what, why and how of reducing patient anx...

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