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Filling The Leadership Gap: Creating Your Organization’s Next Generation of Leaders

Published March 01, 2019

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At the same time that the population is growing and living longer, the healthcare industry is experiencing a significant workforce shortage. Prepare your organization for the future by ensuring it has the leadership it needs to succeed.

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Managing Multiple Generations in Your Healthcare Organization

Published March 01, 2019

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For the first time in history, five generations of people are working alongside each other. Learn how to align and motivate your organization's generationally diverse staff.

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Attract, Retain and Promote Healthcare Talent in an Age of Disruption

Published January 08, 2019

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Personalize your employee experience, align your strategy for the future with talent decision being made today and differentiate your employee experience with your culture so you can attract and retain high performing employees.

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Beyond Locum Tenens: Healthcare Staffing For the Future

Published January 08, 2019

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With an impending labor shortage facing the healthcare industry, many healthcare leaders are considering nontraditional staffing models as a way to address this challenge.

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Harnessing Medicare Program Data to Guide Transformation

Published January 08, 2019

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Use our pain score to determine the impact of CMS program penalties on your healthcare organization's bottom line. Based on your score you can establish a plan for what to do next.

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AIDET® in Action: Michael’s Story (excerpt from Quint Studer leading a large session) (10 minutes)

Published November 12, 2018

Views 506

This excerpt is Quint describing the power of effective communication during a period of high anxiety with his son.

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The Evolution of Value Under the Pressure of Consumerism

Published November 06, 2018

Views 1359

Watch this short video to hear from healthcare leaders as they explain how value is currently defined and how they see it evolving as consumerism grows.

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Employee Engagement Focus Group Delivers Actionable Insights to Drive Improvement

Published October 25, 2018

Views 3018

At Mary Greeley Medical Center in Ames, Iowa, CEO Brian Dieter has implemented employee focus groups. The goal: dive deeper into dissatisfiers identified by the employee engagement survey to get actionable insights to drive improvement.

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Building Leader-Employee Connections with Geographically Dispersed Teams

Published October 22, 2018

Views 1072

With a market shift in healthcare delivery to outpatient and post-acute settings, more and more, leaders are dealing with a geographically dispersed or virtual workforce. Get practical tips for developing and engaging employees in remote or satellite locations.

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Engaging Patients with Culturally Competent Care

Published October 15, 2018

Views 3638

Cultural competence in healthcare is at the core of connecting to patients. When care providers acknowledge and respect a patient’s culture, it opens access to safe, quality care for the entire community.

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